Mike Kalyan, Mps Email and Phone Number
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Mike Kalyan, Mps personal email
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Senior Membership and Marketing Professional With more than 15 years supporting the K-12 education and human resources non-profit industries, I am a driven and passionate senior marketing storyteller and leader. My years of experience across multiple marketing disciplines combined with project management skills enables me to deliver successful campaigns containing high-quality messages and graphics to the right audience at the right time at the point they need to hear it.I deliver results by• developing and scoring prospects, then converting strong leads into customers,• building engagement opportunities to amplify brand awareness and lifetime value (LTV), • leveraging data, surveys, market research, and financial reports to adjust strategies, and• modifying tactics based on customer feedback/behavior, focus groups, and performance.Key Accomplishments:SHRM:• Conference registration counts and revenue increased year over year in the three years I ran this P&L.• Drove historical and record-breaking paid conference registrations and revenue for 2023 events (highest in SHRM's 75 yr. history).• Maintained and enforced seven different brands for SHRM conferences.• Increased awareness and conversion of SHRM Seminars, exceeding goal for both in-person and virtual programs in 2023.• Proposed and led the rebranding effort for SHRM seminars in second half of 2023.• Increasing prospect conversion to increase member and customer base.• Exceeded membership goal by 10% for a new audience segment through increased recruitment and drove higher retention and engagement numbers in only 9 months on the job.ASCD:• Increased new member recruitment by 60% within one year by blending content marketing with persona-based messaging through integrated marketing campaigns and digital advertising retargeting programs.• Exceeded FY20 revenue target and increased Q4 forecast for second highest Profit-and-Loss center, despite challenges related to COVID-19 and an 18% reduction in expense budget.• Rebranded the membership model, which led to a multiple 3-5 percentage point increase of awareness, value, and usage across the board for each of the member benefits, as compared to the previous year’s member survey.Other:• Co-authored "Sherlocked!: The Official Escape Room Puzzle Book," published Q4 of 2020 (during the pandemic) and released to worldwide markets, and worked with publisher on a book launch promotion.o Increased website traffic by 800% in three weeks through a strong social media campaign.
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Marketing Manager | Brand Enforcement, Creative, Multimedia And Publications DesignShrmWashington, Dc, Us -
Marketing Manager | Brand Enforcement, Creative, Multimedia & Publications DesignShrm Oct 2024 - PresentAlexandria, Va, UsAs the Manager of the Marketing Omnichannel Organization & Outreach team (creative, multimedia and publication design), we handle all visual projects and digital storytelling to ensure SHRM is audience-first in its production and channel distribution. As the Marketing Manager, I am responsible for leading internal and external (vendor) teams in managing creative and digital strategy including prioritizing deliverables, handling project timelines, and working cross-functionally to ensure digital projects are delivered in a timely fashion and within budget, and enforcing established brand guidelines in the design process across all of SHRM's creative needs.RESPONSIBILITIES:• Oversee activities of SHRM’s creative services, which includes in-house digital and publication designers as well as an agency of record. Plan and manage workflows and budgets related to these activities (i.e. number of creative hours used in a month, conducting audits, revising/adhering to SOPs, etc.).• Ensure all online and print design, creative and production work meet standards for quality, budget, and deadline, and project an image reflective of SHRM’s guiding principles, membership, business requirements and brand guidelines. • Work closely with business unit owners to create positive user experiences that will support member and customer usage, acquisition and retention. • Day-to-day budget management.• Lead a team of marketers who together drive business value, revenue growth and customer lifetime value.• Effectively structure creative services and multimedia team, and supervise their tasks, output and professional development, ensuring they possess the design tools, workflows and skills needed to be high performing.• Obtain and oversee the services of agencies, freelancers and other vendors as needed.• Measure, analyze, and translate data into clear insights and actionable recommendations. -
Marketing Manager | Conferences & Seminars P&LShrm Nov 2022 - Oct 2024Alexandria, Va, Us• Developed a programmatic display campaign for SHRM Annual Conference 2024 and achieved 14:1 return on ad spend (ROAS)• Drove historical and record-breaking paid conference registrations and revenue for all 2023 events.• Exceeded annual goal beyond a 22% increase over previous year for SHRM Seminars product line.• Drove a rebranding effort for Seminars, and maintain branding across all seven SHRM conferences.• Named as one of the Top Event Marketers in North America 2023 by Eventible.• Establish event positioning and go-to-market multi-channel strategies to drive revenue and attendee goals, increase repeat attendee rate, increase membership with Join Now rate, and enforce branding across all seven events and more than 300 seminars, encompassing the second largest P&L at SHRM.• Develop sub-segmentations of the SHRM audience to ensure that our event marketing tactics are focused on relevant demographics and customer behavior to prevent customers from getting bombarded by emails for all events.• Given the Seminars P&L due to success with 2022 conferences. Created and implemented a new marketing strategy based on topic/interest and established plans for multi-city geotargeting to hit face-to-face registration goals.• Outlined and implemented new workflows for managing attendee communications, conference website content and pricing strategies, along with B2C2B strategies to drive individual and group registrations, tactics for A/B testing for email marketing and creative tests for social and paid media.• Created a prospecting strategy with our list broker vendor to increase audience outside of SHRM’s database. Increased non-member/non-SHRM customers of those who registered for SHRM events by 8% within one year, increasing CLV.• Design slide decks to report out to stakeholders and executives on performance, metrics and meeting KPIs.• Email marketing within Marketo for email sends, including dynamic content, smart lists, exclusion lists, and automations. -
Marketing Manager | Conference P&LShrm Jan 2022 - Nov 2022Alexandria, Va, Us• Asked to step into this role to rescue revenue and attendee registration shortfall within a five-month period. Learned the nuances of each event and filled marketing pipeline to eventually exceed revenue and attendee goals for our top three events in 2022. Since then, have met and/or exceeded all established KPIs to date, including stretch goals.• Develop relationships with stakeholders to ensure content owners’ needs are infused within our marketing efforts.• Established a prospecting strategy that doubled the percentage of non-SHRM customers within the same year.• Proposed and led a marketing initiative to secure video interviews from attendees to tell their stories on different SHRM products and services for use as marketing testimonials in 2022, leading to a large increase in website time-on-site and engagement on both paid and organic social channels. Almost doubled the interviews captured in 2023. This is now a recurring project and goal of our time on-site at our Annual Conference.• Established a new prospecting strategy that doubled the percentage of non-SHRM customers within the same year.• Led a marketing initiative to secure video testimonials from attendees to tell their stories on their use of different SHRM products and services for use as marketing assets, leading to a large increase in website time-on-site and engagement on both paid and organic social channels. -
Marketing Manager, Audience Segment | Membership P&LShrm Apr 2021 - Jan 2022Alexandria, Va, Us• Built out a go-to-market plan for this new audience segment, creating acquisition/engagement/retention strategies through multi-channel marketing (including Marketo email automations) to refine the customer journey and evaluate buying habits within the first nine months on the job. Exceeded membership and revenue goals by more than 10%. -
Co-Owner & FounderThe Escape Room Guys Llc Nov 2016 - PresentAlexandria, Virginia, Us• Entrepreneur of a unique part-time consultancy for Escape Room proprietors, corporations, and the general public. Designer, content creator, and advisor for creating unique customer experiences.• Create blog posts and videos, and publish marketing content through WordPress' Content Management System (CMS), and manage keywords and SEO practices to increase Google Analytics metrics.• Establish marketing plans to promote content through the blog and social media channels (Facebook, Twitter, LinkedIn, Instagram, and YouTube).• Consistently ranked as the top result (non-paid) on Google for “Escape Room Consultants” queries as a result of optimizing the website for organic search.• Co-author of “Sherlocked!: The Official Escape Room Puzzle Book,” which was released to an international audience.• Increased website traffic by 800% during a three-week social media book launch campaign.• Build relationships and network of potential clients through leads generated on website and social media. Score their potential after an initial conference call and follow up to convert best leads into new clients.• Create unique escape room experiences for companies and develop proposals, business plans, non-disclosure agreements, licensing agreements, and oversee the accounting functions for the business. -
Adjunct Professor | Production Management • Marketing Strategies • Project ManagementGeorge Washington University Apr 2016 - Feb 2024Washington, D.C., Us• Developed and teach a master’s level class to more than 40 students, both in-person and virtual/online, one semester per year.• Classroom instruction focused on product development and life cycle, marketing strategies and implementation, production and project management, and building vendor relationships.• Find ways to connect and build relationships with students of different ages and varying levels of experience in the field, resulting in my professor evaluations being above average compared to the rest of the program. -
Senior Director Of Membership Marketing | Marketing And Engagement Strategies • Business DevelopmentAscd Apr 2019 - Aug 2020Arlington, Virginia, Us• Served as interim leader of the Membership department from Oct. 2017 until my promotion in Apr. 2019.• Created and implemented an annual marketing plan and related goals within a multi-year strategic plan to guide customers through the membership lifecycle.• Exceeded annual revenue budget of $8 million and an increased Q4 forecast despite issues related to COVID-19, with a revenue margin of 60%.• Executed both Business-to-Consumer (B2C) and Business-to-Business (B2B) strategies.• Led a team of 2 in delivering an annual marketing strategy that included 50 print campaigns with corresponding digital channels in FY20.• Defined a new strategic direction, vision, and annual strategy by collaborating with other groups to develop a unified approach in elevating membership as a core product.• Vetted new products and benefits to increase membership’s value proposition by using market research studies, focus groups, task forces, call center reports, polls, and surveys to determine market needs, trends, and new business opportunities.• Developed engagement opportunities through social media channels, website, and in-person/virtual events, which amplified brand awareness leading to increased customer loyalty.• Fostered and cultivated new relationships with our affiliates to drive increased member dues at both the affiliate (local) and national levels.• One of the team leads responsible for selecting HubSpot as our Customer Relationship Management system (CRM) and its integration with Personify (our AMS).• Used marketing automation to maximize SEO and SEM, establish customer scores, and track external advertising results.• Developed an annual marketing plan with corresponding sales and call center training to cross-promote membership across all new and existing product lines, which elevated membership awareness, value, and engagement of other products and created new business opportunities for larger district-wide purchases. -
Director, Production Services | Marketing Implementation • Product Development • Project ManagementAscd Dec 2007 - Apr 2019Arlington, Virginia, Us• Led project teams through the kickoff, development, design, and fulfillment for all print and digital marketing and membership campaigns.• Developed best practices in project management and product development for more than 1,800 annual projects (of all types, sizes, and complexities) within association product/program portfolios, while managing and developing a team of 2-3 production staff.• Designed and led the migration to a new project management system and trained 120 staff on its use. New system allowed for better allocation of human resources and increased on-time delivery from 80% to 90%.• Managed larger project teams consisting of content creators, editorial, graphic design/creative, marketing, communications, governance, public policy, information systems, and external partnerships and vendors.• Increased productivity for new launches and product development by outlining realistic timelines and budgets, identifying product stakeholders, recommending potential new deliverables, integrating marketing and communications plans, and determining best methods of delivery through a phased project approach.• Advised on the overall association expense budget to include $5 million in print and $6 million in postage, in addition to providing project-level oversight to ensure projects were delivered on-time and on-budget.• Evaluated and implemented cost-cutting procedures with finance by effectively altering project specs to reduce annual expenses by $500,000.• Minimized risk to the association by researching, vetting, and onboarding new vendors, which reduced Schedule B charges by creating detailed Requests for Proposal, negotiating master service agreements, setting invoicing terms, redlining contracts for legal, and establishing preferred client pricing.• Increased delivery percentage of member benefits and efficiency of direct mail operations by optimizing our mailing procedures to better meet United States Postal Service requirements. -
Production Director | Marketing Team • Event Marketing • Branding • New Business DevelopmentWashington City Paper Aug 2004 - Oct 2007Washington, District Of Columbia, Us• Oversaw production and ad design and a staff of 10 designers and production staff.• Implemented new technology workflows and trained and motivated staff in the DC and Chicago offices to adopt the new systems, which reduced weekly production time by 25%.• Established new workflow to ensure better collaboration between design and sales teams to increase retention of advertising clients and sponsors, as well as encourage new business opportunities by creating sample ads for new clients to encourage the signing of multi-issue ad contracts.• Member of the marketing and branding team responsible for rebranding the newspaper, while also creating and staffing more than 20 events each year to build customer engagement with the community.• Part of the Executive team that created and implemented a three-year Strategic Plan to find new revenue sources, redesign the newspaper website, and create digital ad and sponsorship opportunities.• Renegotiated printing contract to cut costs by 20%, provide color opportunities on every page to increase ad revenue and support the new brand, and a faster schedule to increase weekly pickup percentage. -
Production Manager | Primary Insert Estimator • Production Management • Business DevelopmentHanley Wood Llc Apr 2000 - Aug 2004Washington, Dc, Us• Managed the production and printer workflow for two monthly magazines and insert quotes for all 14 magazines produced by the organization.• Established new technology workflows to increase efficiencies for the production department, which allowed us to capture more than 90% of the printer schedule incentive discounts (more than $300,000 per year).• Supported the sales team by estimating magazine inserts, thereby increasing revenue of more than $1 million in just one quarter in my last year at the company.• Increased collaboration with other departments by establishing regular meetings to discuss upcoming work, current work, and assess completed work to resolve any workflow issues to avoid any reoccurrences. -
Adjunct ProfessorAmerican University School Of Communication Jun 2000 - Aug 2000Washington, Dc, UsAdjunct professor for Summer 2000 session.• Taught "Publication Layout & Design" to 14 grad/undergrad students• Instructed students in the basic and finer points of design concepts, provided training in Quark 4.11, and taught basic branding & identity concepts• Responsible for creating course syllabus, mid-term exam, and final exam/project• Grading, one-on-one meetings, and individual evaluationReceived 4.85 of 5 on my professor evaluation.Many students went on to design jobs after taking my course. -
Production Coordinator | Workflow Specialist • Tradeshows • Workflow/Efficiency ExpertGovernment Computer News Apr 1997 - Apr 2000• Supported marketing and sales teams at trade shows, which increased engagement with readers and led to new leads, subscriptions, and ad sales.• Established new production and technology workflows (integrated computer-to-plate workflow and image scanning technologies) to produce efficiences in the production, marketing, and creative departments.• Additional work experience is similar to other jobs listed
Mike Kalyan, Mps Skills
Mike Kalyan, Mps Education Details
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The George Washington University - College Of Professional StudiesMarketing -
The George Washington University - College Of Professional StudiesPublishing -
American University School Of CommunicationPrint Journalism
Frequently Asked Questions about Mike Kalyan, Mps
What company does Mike Kalyan, Mps work for?
Mike Kalyan, Mps works for Shrm
What is Mike Kalyan, Mps's role at the current company?
Mike Kalyan, Mps's current role is Marketing Manager | Brand Enforcement, Creative, Multimedia and Publications Design.
What is Mike Kalyan, Mps's email address?
Mike Kalyan, Mps's email address is mk****@****scd.org
What schools did Mike Kalyan, Mps attend?
Mike Kalyan, Mps attended The George Washington University - College Of Professional Studies, The George Washington University - College Of Professional Studies, American University School Of Communication.
What skills is Mike Kalyan, Mps known for?
Mike Kalyan, Mps has skills like Publishing, Publications, Quarkxpress, Newsletters, Pre Press, Advertising, Editing, Magazines, Direct Mail, Online Publishing, Editorial, Indesign.
Who are Mike Kalyan, Mps's colleagues?
Mike Kalyan, Mps's colleagues are Olaleye Daniels, 沙浩驰, Joseph Pen, Om Foundation, Susan Warner, J.d.,sphr, Shrm-Scp, Khalid Abudiab, Heather Hughes.
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