My present role at Probrand is Chief Cloud Solutions Architect & Workforce Empowerment Specialist. I work with our customers to help them transform their IT delivery utilising full & hybrid cloud solutions.I've lead the way developing the Probrand Cloud solution strategy including;+ Management influencer to develop cloud strategy milestones+ Led internal cross-departmental workshops to spearhead cloud skillset adoption+ Developed cloud training strategy for both the sales and technical divisions+ Project-lead for Probrands Cloud Licensing online marketplace (CSP)+ End-to-end delivery of initial 'trailblaze' pure-cloud customer projects.+ Presentation of capabilities via marketing channels, including public-speaking.I also continue my strong customer focus to;+ Understand customer requirements for Digital Transformation & Workforce Empowerment+ Deliver exploratory workshops to outline transformation advantages with strong alignment to customer Enterprise-Mission+ Design solution archtecture in accordance with the new modern IT vision+ Delivery of consulting activity to help drive change-acceptance and solution adoption+ Provide integration assistance with existing customer systems, workflows and processes.At this time I'm strongly focussed on Microsoft 365 Technologies including Azure Active Directory, Microsoft Intune, Security Capabilities (AIP, WIP, DLP), and Office 365 especially Microsoft Teams Advanced Collaboration.

In this role, I led the Probrand IT Solutions Architect team.My primary responsibilities include;+ Team Management for the Pre-Sales & Solutions Architect department+ Engaging in IT Solution Architect activities for customers, including consultation and design services+ Engaging in IT Solution Architect Design activities, across hardware & software.+ Production of proposals, consultation reports, and documentation for Project Management including Scopes-of-WorksAdditional Activities include;+ Working with the executive directors to help develop corporate strategy, including on-boarding of new products & services+ Working with the Vendor-liaison team to assist in product on-boarding & internal training across the business.+ Working directly with vendors to ensure process delivery+ Working with the marketing team in their delivery of corporate events, including public speaking and presentations.+ Working with the marketing team to assist in the delivery of media assets (primary for online and print).+ Working with the marketing team for TV appearancesI have experience in a wide variety of technology areas with knowledge from 20 years industry experience. My current area of development is Unified Endpoint Management (UEM) & Digital Workspace solutions such as VMWare Workspace ONE.

Sharing my journey turning my house into a Smart Home through posts and videos. Informative content on Smart Lighting, Smart Heating, Smart Security & Smart Entertainment.

In this role, I led the Icomm IT Solutions Architect team.My primary responsibilities included;+ Team Management for the Pre-Sales & Solutions Architect department+ Engaging in IT Solution Architect activities for customers, including consultation and design services+ Engaging in IT Solution Architect Design activities, across hardware & software.+ Production of proposals, consultation reports, and documentation for Project Management including Scopes-of-WorksAdditional Activities included;+ Working with the executive directors to help develop corporate strategy, including on-boarding of new products & services+ Working with the Vendor-liaison team to assist in product on-boarding & internal training across the business.+ Working directly with vendors to ensure process delivery+ Working with the marketing team in their delivery of corporate events, including public speaking and presentations.+ Working with the marketing team to assist in the delivery of media assets (primary for online and print).

In this role, I worked as an IT Solutions Architect & Pre-Sales AdviserMy primary responsibilities included;+ Engaging in IT Solution Architect activities for customers, including consultation and design services+ Engaging in IT Solution Architect Design activities, across hardware & software.+ Production of proposals, consultation reports, and documentation for Project Management including Scopes-of-Works+ Working with the sales department to help provide Bill-of-Materials (BoMs), and assist in SKU finding for hardware components and software licensing.Additional Activities included;+ Working directly with vendors to ensure process delivery+ Working with the marketing team in their delivery of corporate events, including public speaking and presentations.+ Working with the engineering team to assist with deployment services

In this role, I worked as an IT Support & Deployment Engineer (Third-Line)My support activities included;+ Advanced Telephone, Remote and Onsite support for customers across both desktop and back-end infrastructure+ Fault-finding, troubleshooting and issue-resolution.+ Liaising with customers for long-term issues, including tracking of fault-resolution progress.+ Self-management of support duties assigned to meMy Deployment activities included;+ Physical preparation of hardware infrastructure components+ Installation of software+ Onsite physical installation of equipment+ Integration of infrastructure components into the customer network.+ Configuration of the software environment+ Deployment of new servers (virtual / physical), deployment of software, and configuration into the customer network+ Migration services+ Onsite handover servicesMy technology knowledge areas span Microsoft Windows Servers (multiple versions), ISA / TMG, Exchange (multiple versions), VMWare vSphere (multiple versions).Storage (including core SAN concepts accross FC & iSCSI), and specifically Netapp OnTap, HPE MSA, Dell SC.Servers: HPE, Dell & Lenovo

My responsibilities whilst employed at Cara included Computer maintenance, server and network deployments, and IT Support.