IT project manager and lecturer

Program/Project manager in the Human Resources PMO division.

Project Manager in ISD PMO Office.

IT Project Manager for various healthcare initiatives including ICD-10, Meaningful Use (View, Download and Transmit (VDT), Transition of Care (ToC) and Consolidated Clinical Document Architecture (CCDA) ).

Project Manager in PMO office.

Manage cross-organizational team of project managers for large scale IT projects for Fidelity's high net worth group.Manage the implementation of new Alternative Investment functionality on the High Net Worth customer platform. Project budget greater than $3 Million, managed on time, on budget and with agreed upon scope. Create budgets and status reports for various projects being managed within the IT group.Manage a team of over 100 associates from various departments including Quality Assurance, Web Design, Marketing, High Net Worth, Client Integration, Software Engineering, Operations, Fidelity eBusiness and Fidelity SystemsProject resources located throughout the USA, India and Ireland.

Project Manager for Fidelity Family Office Grants Management Division. Projects included enhancements to existing functionality within Grants Management application; grant tracking, logging, compliance, performance and reporting.Project Manager in FISC Development, Crosby Family Office systems group. Responsibilities included all phases of project initiating, planning, executing, controlling, monitoring, closing, client relations, budgeting, estimating, risk analysis and leading cross-organizational development teams.Followed full life-cycle systems methodology and PMI processes for implementing all project phases. Used Microsoft® Project, budgeting, reporting, communication, quality, risk and resource planning, work breakdown structures, and cost estimates.Member of Fidelity Investment’s Project Management PMP Certification program. This involved facilitating and mentoring employees for PMI’s PMP Certification program, including reviewing employee’s application forms, teaching evening study workshops and providing support for credential certification.Team member for researching, implementing and documenting best practices including: Project Audit team, Project Planning best practices, Stakeholder Management and Production Readiness Review (PRR).Managed Charles River Investment Management System upgrade to Version 8.1.3.2 for Crosby Advisors and achieved highest company audit score of 96%, Grant Vision Foundation Management site enhancements, BASE 2 performance measurement upgrade to PAS 2005, Epicor accounting system installation, Data Loads re-writes and installs.

Worked with offshore development managers to secure resources for application development projects. Managed offshore development team during all phases of the project life cycle. Developed communication plans and project status reports to all levels of senior management, stakeholders and project team.Developed relationships with other business groups leading to additional growth opportunities for the department. Projects included the implementation of a new enterprise AAA email notification system (FEEDS), Shareholder Annual Meeting, Fidelity Cares and iCare intranet sites and program rollout. Worked with key customers to continually improve working knowledge of their business and provide technology recommendations as appropriate.Managed several large cross business-unit internet and intranet projects for Systems Company, Human Resources and Corporate Affairs including: Taleo/Recruitsoft upgrade and transition to .ASP model, Opportunities @ Fidelity, My Career@Fidelity, HR Web re-design, FEEDS, Fidelity Cares, iCare, Celebration of Service Awards and College Relations website.Managed resources in numerous business units throughout Systems Company, Fidelity eBusiness group, Brokerage Company, Corporate Affairs, Human Resources, Fidelity Investments Life Insurance, The Advertising Agency, Fidelity Center for Applied Technology. Responsible for project resource planning and scheduling, budgeting and estimating forecasts, time lines and deliverables. Worked with senior staff communicating project status and deliverables.

Project Manager for complete end-to-end implementation of Content Management solution for Corporate Human Resources. Managed budget, expenditure, software analysis and decision support for project implementation. Implemented Interwoven’s Teamsite Content Management application. Managed technical developers, Business Analysts, Systems Analysts and Quality Assurance staff.Coordinated HTML and Macromedia’s Dream Weaver application training to Human Resources personnel. Completed implementation of Content Management solution and transferred Intranet and Internet web site development from internal technical developers to business content owners.

Managed the implementation of an Intranet application used for the servicing of client telephone calls within the service center operations. Application was a commercial Intranet system utilizing XML and XSL technologies. Managed client expectations, relationships, project scope changes, development and quality assurance teams. Oversaw and assisted in the Business Requirements gathering and development of system architecture, design, navigation and coding of a new company-wide Intranet for client representatives.

Documented business and systems requirements. Finalized the Business Requirements document and obtained sign-off. Lead communicator between developers and business. Created Technical Design document. Created process flows, tables, programs and screens. Developed Test Plan and Test Scripts for project testing phase. Provided formal project presentations and changes to existing workflows to internal staff and external clients.IT Skills: Experienced in Microsoft Project, Content Management applications, Macromedia's Dreamweaver, HTML, DHTML, XML, M.S. Windows, Microsoft Word, Excel, PowerPoint & Access, Apple Corp. Mac's & software, SQL, SQA Suite, Windows.

Business and Systems Analyst