Michael Morrison Email & Phone Number

Technical expert in 802.11 family of standardsUnderstanding the relationship the ongoing relationship between network design, deployment, support and customer experience.

Technical Lead and subject matter expect on UMTS TDD RAN, real-time support and technical consultation for Network Monitoring Centre.Implemented KPI improvement, developed measurement system to plan network augments, designed innovative cell-site identification reuse scheme.Developed analysis system to quantify changes in customer and network performance, developed over-the-air modem upgrade system, identified key areas of improvement for UMTS TDD system: overall site performance grew by 100%.Helped implement world’s first broadband wireless VoIP service - won TUANZ Innovation Awards Initiative of the Year 2006.Product Development, selection and introduction of all customer equipment and accessories, technically lead introduction of new product to meet gap in customer needs.Technical expert and internal liaison for WiMAX vendor selection process.Trained Sales and Service departments on customer equipment; technical expert and 3rd level support for Customer Services.

Responsible for development of fully functional Eclipse modem simulation model in MATLAB Simulink. Delivered model that replicated entire low-level functionality of chipset, and settings available to field engineers. Also enabled simulation of many software and firmware changes for testing.