I am a committed and well-motivated person who aspires to hold a leadership role where I shall be able to interact with people daily and resolve queries. I possess very good leadership and communication skills. I have a great skill in analysing queries and / applying diagnostic methods, and great capabilities in identifying root cause, and providing resolution to a case. Under significant pressure or working extra hours, I possess a strong ability to perform effectively and meet the tightest of deadlines. I am looking for exciting opportunities in an environment that is client focused, where I shall be able to deliver a high-quality service to resolve customer queries and be proactive in my approach.