Meredith Russell, Mha, Mba, Lnha Email & Phone Number

Raleigh, North Carolina, United States

Durham, North Carolina, United States

Introduced and marketed home care services to the community and exceeded initial forecasted client volume by 15% within the first year of opening.Recruited, screened, onboarded, and oriented home care Certified Nurse Aides and Personal Care Aides. Supervised team of approximately 20 Certified Nurse Aides and Personal Care Aides charged with providing.

Chapel Hill, North Carolina, United States

Raleigh-Durham, North Carolina Area

Acts as Administrator in absence of Healthcare Administrator.Experience with the Centers for Medicare and Medicaid Federal and North Carolina State survey procedures and responding to identified deficiencies with effective plans of correction. Serve as Corporate Compliance Officer and Quality Assurance and Performance Improvement Committee chairman..

Completed 39-week internship which included rotations throughout nursing facility departments including: nursing, administration, environmental services, social services, rehabilitation, business office, maintenance, and admissions. Coordinated Second Winds Dreams Grant-Virtual Dementia Tour, a simulated dementia training for facility line team.

Behavioral Health Charlotte

Responsible for verifying insurance for child, adolescent and school based therapy visits. Document benefits and referrals in patient accounts in Epic EHR software. Track authorizations for patients to ensure visits to ensure visits are pre-certified and authorized for billing. Notify patients when their health plan is out of network or does not include.

Behavioral Health Charlotte

Evaluate revenue cycle reports including claim/denials for Carolinas Healthcare System's behavioral health owned and managed facilities. Analyze psychiatric claim denial trends to contribute to the creation of an action plan for Behavioral Health Charlotte.Depict clinical roles within the behavioral health service line through shadowing clinical leaders.

Assisted departments with any administrative needs including charge entry and responding to insurance claim denials.Assisted utilization review team by inputting physical insurance authorizations into electronic billing system.

Hickory/Lenoir, North Carolina Area

Assisted Director of Regional and Financial Planning with underwriting for upcoming facility projects and renovations. Utilized Matrix Billing Software to ensure residents were billed properly and accounts receivable were monitored efficiently.

Boone, NC

Prepared annual chapter budget consisting of $100,000 revenues/expenses.Utilized online financial system to maintain financial records of members. Delivered financial delinquency notices for past due members.Implemented online registration system for annual philanthropy event “Mud Run.”

Randolph County

Audited Patient Care Service requirements for a 90-bed home to ensure Medicaid beneficiaries received proper payment.Updated Patient Care Service notebooks by hall with current resident photo, activities of daily living worksheet and resident profiles.Completed a precise human resource audit, where all checks were dependent on North Carolina State law and.

Boone, NC

Participated in the Appalachian State Health Care Management Practicum through Access Care of the Carolinas, later awarded the "New Rural Innovations in Rural Health Award." Served as a quality improvement team member alongside facility physician and office manager. Utilizing quality improvement techniques, reduced patient care alerts using the Access Care.

Master’S Degree, Health Administration/ Business Administration

Activities and Societies: Treasurer, Charlotte Healthcare Executive Student Organization, American College of Healthcare.

Bachelor’S Degree, Health/Health Care Administration/Management, Magna Cum Laude

Activities and Societies: Alpha Delta Pi Finance Vice President, Future Healthcare Executives Treasurer, Gamma Beta Phi Honor Society.