Matt Pound
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Matt Pound Email & Phone Number

Sr. Director, Program Management at ServiceNow
Location: Seattle, Washington, United States 13 work roles 1 school
1 work email found @servicenow.com 2 phones found area 425 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email m****@servicenow.com
Direct phone (425) ***-****
LinkedIn Profile matched
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Current company
Role
Sr. Director, Program Management
Location
Seattle, Washington, United States
Company size

Who is Matt Pound? Overview

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Quick answer

Matt Pound is listed as Sr. Director, Program Management at ServiceNow, a company with 32886 employees, based in Seattle, Washington, United States. AeroLeads shows a work email signal at servicenow.com, phone signal with area code 425, and a matched LinkedIn profile for Matt Pound.

Matt Pound previously worked as Director Program Management at Servicenow and Sr. Manager, Program Management at Servicenow. Matt Pound holds B.A., International Business from Occidental College.

Company email context

Email format at ServiceNow

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{first}.{last}@servicenow.com
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AeroLeads found 1 current-domain work email signal for Matt Pound. Compare company email patterns before reaching out.

Profile bio

About Matt Pound

I am passionate about performance, and about empowering and motivating people/organizations in the pursuit of excellence. With focus on both stakeholder value and the development of long-term strategic/commercial advantage, I intelligently question the status-quo and create a culture that embraces change. I combine my gifts for understanding and articulating complex business needs, with my experience integrating a broad array of methods and technologies to deliver holistic and balanced solutions without hindering agility or innovation.My passion for excellence developed over my 19+ years of planning strategies and managing projects/programs for senior management and executives at companies like AT&T, Microsoft, Mitsubishi and WaMu/JPMorgan Chase. As my career progressed, I shifted my focus towards the alignment and performance of investments, resources and delivery; leading cross-functional teams in company-wide transformations and driving discipline/maturity through people/organizational development and actionable performance measures.In 2010, I founded Zenitas as a specialized management consulting firm providing an integrated approach to operational excellence, incorporating multiple areas of expertise: Lean/Six-Sigma, Workforce Management, Outsourcing, Technology/Spend Rationalization, Strategy Development, Project Management, Product Development, etc.People count on me for my honesty, insightfulness, determination and ability to think outside of the box.Specialties: operational excellence, strategy development, team leadership, cross-functional collaboration and influence, performance management, people and org. development, project portfolio management, program/project management, change management, driving discipline/maturity, management consulting, spend management, technology/systems optimization, workforce management, process/service design, technology/business alignment/integration, commercial/entrepreneurial orientation, continuous improvement

Listed skills include Program Management, Management Consulting, Project Portfolio Management, Leadership, and 15 others.

Current workplace

Matt Pound's current company

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ServiceNow
Servicenow
Sr. Director, Program Management
Seattle, WA, US
Website
Employees
32886
AeroLeads page
13 roles

Matt Pound work experience

A career timeline built from the work history available for this profile.

Sr. Director, Program Management

Seattle, WA, US

Director Program Management

Current
Mar 2021 - Present

Sr. Manager, Program Management

Greater Seattle Area

Sep 2019 - Mar 2021

Program Manager

Servicenow

Greater Seattle Area

Oct 2017 - Sep 2019

Managing Director

Current

Seattle, WA

  • Zenitas, a management consulting firm, was launched in 2009, combining operational excellence and technology expertise, to help companies identify opportunities, address challenges, and transform their business..
  • Directed restructuring of CIO’s 2,200 person global workforce to align FTE/Contingent staff to IT’s long-range plans, reinforce core competencies and optimize costs. Identified $30M in cost savings. Guided executives.
  • Developed and managed implementation of business/IT systems’ end-of-life strategy and transition methodology for retirement of legacy applications. Led 150+ key stakeholders from across U.S. through end-of-life.
  • Created outsourcing strategy, performance objectives, forecasts and risk assessment for executives at mid-sized financial management firm. Established necessary competencies and drove discipline and maturity within.
  • Launched Customer Service team for Series B start-up in retail food business. Built and managed 24x7 Service Desk and Field Support team using scalable/Lean ITIL/ITSM model, and implemented ticket management and client.
Apr 2009 - Present

Client Director / Practice Manager

Opensky Corp

United States

  • Practice and engagement leader for technology business consulting services, developing and delivering IT Strategic Planning, Spend Management and Program/Project Management professional services to Fortune 500/1000.
  • Developed a 3-year, quarter-by-quarter IT Strategic Roadmap for the CIO to guide IT investments and resource allocations. Linked corporate priorities and line-of-business procedures with underpinning technologies, I.T..
  • Delivered an Identity Assurance and Fraud Prevention capabilities strategy for CISO, Corporate Risk and Line-of-business VP’s. Managed multiple Identity Assurance and Fraud Prevention initiatives, including voice.
  • Prepared multi-year global WAN TCO, Service-level performance and contractual terms analysis for client’s CIO, IT management and Procurement. Guided the architecture, design and sourcing evaluations involving AT&T.
Nov 2014 - Oct 2017

Group Manager, Enterprise Program Management Office

Managed a PMO team responsible for portfolio of corporate-wide project/product delivery methodologies (Project, Program, Systems Development and Release Management). Conducted survey of 600+ methodology users and executive stakeholders, then planned and delivered a lean six-sigma based re-engineering of the methodologies incorporating PMI, Agile, Lean/Six.

Jan 2008 - Jan 2009

Project Portfolio Manager

Managed $170 million/150+ program and project portfolio for CIO. Analyzed, prioritized, tracked and reported on portfolio and project performance/risk, portfolio balance, resource demand/capacities and enterprise change management timelines. Managed/coached program and project managers on portfolio performance objectives and measures. Utilized Kaizen and.

Aug 2006 - Jan 2008

Senior Project Manager

Washington Mutual

Program Managed $70 million IT consolidation strategy. Consolidated datacenters, rationalized platforms via virtualization/compute compression and retired end-of-life systems. Planned led cross-functional delivery in all life-cycle phases from justification to benefits capture. Advanced project quality and maturity growth through staff coaching and.

Apr 2005 - Aug 2006

Senior Program Manager

Led project, program, product development and operations initiatives within IT. Established global ITIL Configuration Management service, automated management of 166,000 devices and employed six-sigma methods within reporting and service improvement plans. Managed Product Group and IT joint-deployment/testing programs (‘dogfooding’) for Microsoft’s.

Jul 2003 - Apr 2005

Project Manager

Tava Technologies
Nov 1998 - Mar 2000
Team & coworkers

Colleagues at ServiceNow

Other employees you can reach at servicenow.com. View company contacts for 32886 employees →

1 education record

Matt Pound education

FAQ

Frequently asked questions about Matt Pound

Quick answers generated from the profile data available on this page.

What company does Matt Pound work for?

Matt Pound works for ServiceNow.

What is Matt Pound's role at ServiceNow?

Matt Pound is listed as Sr. Director, Program Management at ServiceNow.

What is Matt Pound's email address?

AeroLeads has found 1 work email signal at @servicenow.com for Matt Pound at ServiceNow.

What is Matt Pound's phone number?

AeroLeads has found 2 phone signal(s) with area code 425 for Matt Pound at ServiceNow.

Where is Matt Pound based?

Matt Pound is based in Seattle, Washington, United States while working with ServiceNow.

What companies has Matt Pound worked for?

Matt Pound has worked for Servicenow, Zenitas, Opensky Corp, Wamu/Jpmorgan Chase, and Washington Mutual.

Who are Matt Pound's colleagues at ServiceNow?

Matt Pound's colleagues at ServiceNow include Miste Esquivel, Zachary Cox, Matt Biffin, Ankit Patel, and Chaitanya Kanth Vadlapudi.

How can I contact Matt Pound?

You can use AeroLeads to view verified contact signals for Matt Pound at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Matt Pound attend?

Matt Pound holds B.A., International Business from Occidental College.

What skills is Matt Pound known for?

Matt Pound is listed with skills including Program Management, Management Consulting, Project Portfolio Management, Leadership, Vendor Management, Pmo, Operational Excellence, and Spend Rationalization.

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