Michelle Powell, Cta Email & Phone Number

Ann Arbor, Mi

Duties consist of but not limited to: Answering incoming phone calls both in my position and assisting the front desk, Make Reservations for various dates, Running reports through Opera, Maintaining and Balancing Guest Room Inventory, Maintaining and Organizing Group Blocks, Communicating with Clients regarding miscellaneous details such as billing information and billing errors, Maintaining and Distributing both a 3 Day Forecast three times a week and a 10 Day Forecast once a week, Billing all advance purchase requirements including Special Event reservations, Assisting Front Desk with miscellaneous tasks such as checking in or checking out guests, inquiries about length of stay and any other miscellaneous questions.

Ann Arbor, Mi

Duties consist of but not limited to: Answering, qualifying and directing incoming phone calls, Running reports through Delphi & Opera, Assisting in miscellaneous sales & catering tasks (i.e. building accounts in Delphi, checking availability in Opera and Delphi, merging contracts, distribution of Banquet Event Orders, Banquet Checks, Daily Postings and Methods of Payment), Communicating with Clients regarding miscellaneous details of their upcoming function or group block such as cut off dates, van transportation, acquiring rooming lists, group details, etc. Website & Social Media updating and Distribution of weekly newsletters through Constant Contact.

Associates, Construction

Activities and Societies: Associated General Contractors

Education record