• Provides excellent customer service and positively engages with all customers• Maintains a neat and organized checkout area• Greets all customers and displays a warm demeanor• Accurately scans or enters product data• Accurately accounts for cash and coupon, lottery, and PC Optimum• Asks for the customer's PC Optimum Card during each transaction• Answers inquiries regarding the location of products, rain checks, refunds, PC Optimum

• Validated product dimensions with technical specifications.• Conducted root cause analysis for system inconsistencies and implemented preventive measures.• Coordinated with managers and R&D teams to understand the parameters of design requested by clients and helped in prototyping.• Identified and delivered solutions to improve production efficiency.• Generated detailed reports weekly on project status and presented them to key stakeholders.• Monitored the performance of a team of 12 and conducted 2+ meetings per week to provide instruction & guidance.• Worked towards continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods, etc.• Monitored and inspected products during the painting process and documented results.• Identified, recommended, and implemented improvements to painting processes.• Ensured compliance with industry standards and health and safety regulations.• Performed various tests considering Performance and design Parameters and documented results.• Maintained Quality in the winding section and worked towards continuous improvement in the winding, soldering, wiring, and PCB testing process.