Mugi Pratomo, Cgsp
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Mugi Pratomo, Cgsp Email & Phone Number

Hospitality Manager at Arch Amenities Group
Location: Chicago, Illinois, United States 13 work roles 3 schools
1 work email found @provenancehotels.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email m****@provenancehotels.com
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Current company
Arch Amenities Group
Role
Hospitality Manager
Location
Chicago, Illinois, United States
Company size
61 employees

Who is Mugi Pratomo, Cgsp? Overview

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Quick answer

Mugi Pratomo, Cgsp is listed as Hospitality Manager at Arch Amenities Group, a company with 61 employees, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at provenancehotels.com and a matched LinkedIn profile for Mugi Pratomo, Cgsp.

Mugi Pratomo, Cgsp previously worked as Tenant Experience Director at Lulafit and Tenant & Conference Services Manager at Lulafit. Mugi Pratomo, Cgsp holds Bachelor Of Arts (Ba) In Hospitality, Hospitality Administration/Management from Kendall College.

Company email context

Email format at Arch Amenities Group

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*@provenancehotels.com
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Profile bio

About Mugi Pratomo, Cgsp

Mugi Pratomo, Cgsp is a Hospitality Manager at Arch Amenities Group. They possess expertise in hospitality, hospitality management, hospitality industry, food and beverage, marketing and 26 more skills. They is proficient in Korean and Mandarin. Colleagues describe them as "Mugi is a dedicated hospitality professional! He is focused on a thoughtful guest experience and is an encouraging and supportive team member. He’s committed to growing and learning as part of his continuous improvement. I am grateful we were able to work together. " and "It’s rare that you come across talent in this industry in as many areas as Mugi. In this Mugi has the most valuable combination of skills and talent of equally being able to lead a team towards top tier guest service focus, while also being proficient in the financial arena of a hotel needed to ensure the best success for a property. During my time managing Mugi, I was not only impressed by his ability to spearhead projects across several departments but personally inspired to see… Show more"

Listed skills include Hospitality, Hospitality Management, Hospitality Industry, Food And Beverage, and 27 others.

Current workplace

Mugi Pratomo, Cgsp's current company

Company context helps verify the profile and gives searchers a useful next step.

Arch Amenities Group
Arch Amenities Group
Hospitality Manager
United States
Website
lulafit.com
Employees
61
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Company profile
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13 roles

Mugi Pratomo, Cgsp work experience

A career timeline built from the work history available for this profile.

Tenant Experience Director

Current
Lulafit

Chicago, Illinois, United States

Aug 2024 - Present

Tenant & Conference Services Manager

Lulafit

Chicago, Illinois, United States

With Lulafit, managing amenities, corporate events and conferencing, leading hospitality programs at The John Buck Company’s class-A commercial buildings 151 N Franklin and 155 N Wacker.

Jan 2022 - Aug 2024

Guest Services Manager

Waldorf Astoria Chicago

Chicago, Illinois

  • Waldorf Astoria Chicago, award-winning Waldorf Astoria Spa & Health Club, Michael Mina restaurants: Margeaux Brasserie & Petit Margeaux
  • The Forbes Travel Guide Four-Star hotel
  • AAA Five Diamond hotel
Mar 2020 - Jul 2020

Assistant Front Office Manager

Fairmont Chicago, Millennium Park

Chicago, Illinois

  • Directly managed and led 8 Guest Services Agents, 3 Concierge, 6 Bell Attendants, 4 Door Attendants, 7 Royal Service/PBX Operators.
  • ALL (Accor Live Limitless) loyalty program champion.
  • Consulted and coached alongside FPG (Frontline Performance Group) in upsell incentive program.
  • Trained and oriented new hires in Front Office, including Guest Services Agent, Night Auditor, Royal Service/PBX Operator, Bellman.
  • AAA Four Diamond Luxury hotel.
  • 687 guestrooms, 2 grand… Show more
Aug 2019 - Mar 2020

Fairmont Gold Supervisor

Fairmont Chicago, Millennium Park

Chicago, Illinois

  • Employee of the Month - August 2018
  • Ranked #1 Fairmont Gold in North America with most 5-star reviews on TripAdvisor in 2018 & 2019
Mar 2018 - Aug 2019

Front Office Supervisor

Thompson Hotels- Two Roads Hospitality

Seattle, Washington

  • Thompson Seattle, Scout PNW, The Nest
  • #3 Top Hotels in Seattle: Readers' Choice Awards 2017 - Condé Nast Traveler
  • Best New Hotels in the World: Hot List 2017 - Condé Nast Traveler
  • Supervise Front Office personnel including staffing, training, discipline, and monitoring performance to maintain Thompson brand and Forbes Travel Guide standards.
  • Handle Front Office upsell champion program, ADP, and PO (Purchasing Order).
  • Take over Overnight Manager’s duties while… Show more Thompson Seattle, Scout PNW, The Nest
May 2017 - Dec 2017

Guest Services Agent

Provenance Hotels

Greater Seattle Area

  • The Roosevelt Hotel (Now Hotel Theodore)
  • Rebranding team during the transition of the iconic Roosevelt Hotel to Hotel Theodore (Fall 2017).
  • Managed internal and external reservations, room inventory, and room assignment.
  • Led Front Desk agents and trained new hires to build comfort and confidence with checklists.
  • Worked side by side with Front Office Manager to provide internal supports.
  • Concierge duties, including restaurant reservations, town car and tour… Show more The Roosevelt Hotel (Now Hotel Theodore)
Jun 2016 - Jan 2017

Guest Services Agent

Fairmont Hotels & Resorts

Chicago, Illinois

  • Fairmont Chicago Millennium Park, Columbus Tap, The Bar, MySpa.
  • AAA Four-Diamond Luxury Hotel.
  • 687 guestrooms, 2 grand ballrooms, 10 meeting rooms, Fairmont Gold lounge.
  • Assisted guests with reservation arrangements and deliver engaging service accordingly with Fairmont standards and culture.
  • Served as Fairmont Gold lounge supervisor during staff shortage.
Apr 2015 - Jun 2016

Pr/Marketing Associate

Cachet Hotels & Resorts

Jing’an District, Shanghai, China

  • URBN Boutique Hotel
  • Worked collaboratively with General Manager to promote hotel’s green ideas.
  • Assisted in developing marketing plans and strategies.
  • Organized hotel's EDM (Events Driven Marketing) initiatives.
  • Successfully engaged sponsors and organizations, both local and international, including Shanghai Roots and Shoots, Shanghai PRIDE, and WWF China.
Mar 2013 - Aug 2013

International Management Trainee

Banyan Tree Hotels & Resorts

Republic Of Maldives

  • Banyan Tree Vabbinfaru, Angsana Ihuru, The Maldives
  • Resort host at Angsana Ihuru, Guest Relation Officer specialized in Chinese, English, and Korean.
  • Concierge and private butler experience in assisting V.I.P groups.
  • Oversaw the operation of all Food and Beverage outlets; Illafathi and Sangu Garden restaurant, Naiboli Bar, and In-Villa dining service.
  • Contributed and involved in hotel events including weddings, management meetings, closing party.
  • Wine and bar… Show more Banyan Tree Vabbinfaru, Angsana Ihuru, The Maldives
Jan 2012 - Jun 2012
Team & coworkers

Colleagues at Arch Amenities Group

Other employees you can reach at lulafit.com. View company contacts for 61 employees →

MR Mariela Rojas Sanchez Mariela Rojas Sanchez Colleague at Arch Amenities GroupBarranquilla, Atlántico, Colombia, Colombia View → BH Beatrice Hoffman Beatrice Hoffman Colleague at Arch Amenities GroupBoston, Massachusetts, United States, United States View → HF Heather Frazel Heather Frazel Colleague at Arch Amenities GroupGreater Chicago Area, United States View → AM Anjana Mohan J Gowri Anjana Mohan J Gowri Colleague at Arch Amenities GroupThrissur, Kerala, India, India View → DM Daniel Miller Daniel Miller Colleague at Arch Amenities GroupChicago, Illinois, United States, United States View → AD Andre Devereaux Andre Devereaux Colleague at Arch Amenities GroupGreater Boston, United States View → GM Grant Macdermott Grant Macdermott Colleague at Arch Amenities GroupBoston, Massachusetts, United States, United States View → LY Lori Yearwood Lori Yearwood Colleague at Arch Amenities GroupPhoenix, Arizona, United States, United States View → BF Brian Fearnett Brian Fearnett Colleague at Arch Amenities GroupNew York, New York, United States, United States View → SO Shana Oliver Shana Oliver Colleague at Arch Amenities GroupNew York, New York, United States, United States View →
3 education records

Mugi Pratomo, Cgsp education

Bachelor Of Arts (Ba) In Hospitality, Hospitality Administration/Management

Kendall College

Activities and Societies: Eta Sigma Delta Honor Society, International Club Chief Marketing Officer of Elemental International Inc. Group.

FAQ

Frequently asked questions about Mugi Pratomo, Cgsp

Quick answers generated from the profile data available on this page.

What company does Mugi Pratomo, Cgsp work for?

Mugi Pratomo, Cgsp works for Arch Amenities Group.

What is Mugi Pratomo, Cgsp's role at Arch Amenities Group?

Mugi Pratomo, Cgsp is listed as Hospitality Manager at Arch Amenities Group.

What is Mugi Pratomo, Cgsp's email address?

AeroLeads has found 1 work email signal at @provenancehotels.com for Mugi Pratomo, Cgsp at Arch Amenities Group.

Where is Mugi Pratomo, Cgsp based?

Mugi Pratomo, Cgsp is based in Chicago, Illinois, United States while working with Arch Amenities Group.

What companies has Mugi Pratomo, Cgsp worked for?

Mugi Pratomo, Cgsp has worked for Arch Amenities Group, Lulafit, Waldorf Astoria Chicago, Sofitel Chicago Magnificent Mile, and Fairmont Chicago, Millennium Park.

Who are Mugi Pratomo, Cgsp's colleagues at Arch Amenities Group?

Mugi Pratomo, Cgsp's colleagues at Arch Amenities Group include Mariela Rojas Sanchez, Beatrice Hoffman, Heather Frazel, Anjana Mohan J Gowri, and Daniel Miller.

How can I contact Mugi Pratomo, Cgsp?

You can use AeroLeads to view verified contact signals for Mugi Pratomo, Cgsp at Arch Amenities Group, including work email, phone, and LinkedIn data when available.

What schools did Mugi Pratomo, Cgsp attend?

Mugi Pratomo, Cgsp holds Bachelor Of Arts (Ba) In Hospitality, Hospitality Administration/Management from Kendall College.

What skills is Mugi Pratomo, Cgsp known for?

Mugi Pratomo, Cgsp is listed with skills including Hospitality, Hospitality Management, Hospitality Industry, Food And Beverage, Marketing, Customer Service, Teamwork, and Hotels.

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