Matthew Robb Email & Phone Number

Plainfield, Indiana, United States

Indianapolis, Indiana, United States

Mooresville, Indiana, United States

Hurlburt Field, Florida

- Air to ground liaison responsible for communicating clear and concise directions to aircraft overhead as well as teammates on the ground. Attention to detail and thorough planning required for successful execution of critical tasks under immense pressure. - Coordinated and briefed the air crew, fire department, medical staff, range control and teammates about working together to mitigate risk and safely complete the task at hand. - Maintained constant preparedness and successfully adapted to unforeseen situations required to provide security and safety of all involved. - Tasked with entry control within predetermined air space to coordinate and deconflict converging flight paths. - Worked with Federal Aviation Administration (FAA) controllers as well as independently in uncontrolled airspace serving as the only responsible agent directing aircraft from multiple countries in multiple free-flow scenarios. - Perpetually attended and graduated select schools throughout the United States to maintain proficiency and/or expand skill sets to better prepare for future assignments.

Destin, Florida

- Connected with customers daily to understand needs, provide assistance, and collect feedback to optimize operations.- Taught junior employees how to meet operational and sales goals with proactive strategies.- Improved profitability by executing daily, weekly, and monthly floor plan changes.- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules, and preparing deposits.- Recognized as the December 2012 employee of the month for outstanding customer service during the holiday season.- Created and implemented more efficient employee hiring procedures to hire quality associates and reduce turnover. Increased employee retention rate by 16% for employees working a minimum of one month.

Niceville, Florida

- Processed payments, credits and other transactions using company software applications.- Assisted with smooth preparation of monthly closing activities, including creating journal entries and reconciling accounts.- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.- Conducted in-depth research and analysis to resolve any financial discrepancies within accounts.- Assisted annual audit of local church. Uncovered fraudulent activity and implemented new internal controls to prevent future fraud attempts.