Marilia Procopio Email & Phone Number

Manchester, New Hampshire

Bedford, New Hampshire

Support the organization's accounts receivable process by representing claims for payment to the appropriate payer. -Perform medical collections and invoicing to patients, providers and medical facilities. -Duties include handling in- and outbound patient contact, securing payment of open account balances, research of rejected payments, recommendations for settlement or referral for external collections, and scheduled invoice printing.-High multitasking environment, well versed in Microsoft & excel with 8+ years’ experience. •Transmit or submit claims (paper or electronic) to insurance payers for reimbursement •Call insurance companies to verify claim status as well benefits and eligibility.•Review all HIPAA protected documents that are sent in from the physician. •Update spreadsheets as new patient information arrives. •Call patients after delivery of equipment as follow up.•Survey all documents before sending to billing.•Send provider appeals, admin appeals, first and second level appeals.

•Managed foreclosed/HUD properties until they were sold.•Maintained all utility providers and made sure bills were paid for the units.•Searched for liens or balances that needed to be paid in order to close on the property.•Inputted all data collected into a spreadsheet. •Phone calls and email were used to communicate with supervisors.

Retention Team •Effectively respond to customer questions and concerns regarding their AOL Membership.•Enter data regarding customer’s wants and needs.•Took payments as needed for members. •Inform customers of the features and benefits that come with their memberships.•Upsold equipment and services.