Mike Senn Email & Phone Number

San Francisco, California, Us

Worked to mature broader engineering org's ops practices.• Implemented real-user monitoring (RUM), and built usage dashboards in Grafana.• Implemented synthetic monitoring, executing against global application deployments.• Formalized on-call duties for engineers, and trained other engineers on processes.On the Field Service Lightning team, I developed mid-tier endpoints to support the Field Service mobile apps.• API endpoints to download UI components for later offline use.• Testing and debugging Android and IOS apps.Continuing on the Visualforce team, I developed related features for Salesforce's UI customization platform. We grew the Visualforce platform to more than 28 billion page views and 30 million users each month.• Led a small dedicated scrum team through Agile process.• Monitored performance and production tests to maintain platform stability.• Developed features to keep older Salesforce UI up to date with Lightning branding and add user theming customization.• Used web sockets and Salesforce streaming API to automatically refresh pages with live data.• Developed a PDF-rendering microservice, deployed on Heroku.• Coordinated with outside contracting team to secure external apps and manage Heroku installations.• Guided development of Lightning Message Service, a platform for delivering secure messages between namespaced client-side components.• Designed and implemented platform security improvements and access control patterns.

San Francisco, California, Us

I maintained and expanded the Visualforce framework. Visualforce is a web framework based on JSP, allowing business admins to create web pages. Also worked on the Force.com Canvas platform, which enables 3rd party app UI integrations into Salesforce. We grew the Visualforce platform to more than 20 billion page views and 25 million users each month.• Added site security measures, including clickjack protection• Expanded the UI component library• Fixed critical production issues before they impacted end usersPublic speaker at industry events: Dreamforce 2016, "Lighting Experience with Visualforce Best Practices." TrailheaDX 2017, "Hands-On with Visualforce in Lightning Experience," and at Dreamforce 2017.

Round Rock, Texas, Us

I developed a web user interface for EMC's Data Domain appliance using Java and GWT.• Kerberos and Active Directory user authentication• Multi-node management, coordinating administration of two or more systems• Backwards-compatible, enabling system management across releases• Alert and alarm reporting using ConnectEMC

San Jose, Ca, Us

I developed the ASP.NET C# web interface for the Cisco Media Processor (CMP). It is a real-time H.264 video transcoder appliance, capable of publishing over HLS, or RTMP. Also developed on the C++ backend for video encoder• Integrated new DRM providers with existing encryption framework• Designed and implemented multi-node management controls

Morrisville, Nc, Us

Applied menu framework to streamline product installation and network integration.Wrote scripts with Perl Expect module to automate system configuration. Used Cisco IOS to configure switches. Designed and applied system to monitor switch usage using open-source MRTG tool.

Master’S Degree, Computer Science

Bs, Computer Engineering And Electrical Engineering