Mike Sullivan Email & Phone Number

San Francisco, California, Us

Helping to build cool stuff to help teams connect and grow.

(Nurdle spun out of Spectrum Labs after an acquisition)- Transitioned team of 9 staff+ engineers from Spectrum Labs after a sale and pivot to launch a synthetic data generation platform, and successfully onboard multiple customers in 9 months- Designed service layers, data models, and process workflows to enable our team to work independently to build new pipelines, services, APIs, and user interfaces- Developed internal and external API services using Scala, ZIO, and gRPC along with cross-service libraries for shared tools like SQS, S3, and SendGrid- Worked with early customers to onboard data scientists and leadership to the platform and help drive product direction

San Francisco, California, Us

- Expanded engineering organization by 80% while maintaining 100% employee retention - Standardized recruitment processes and conducted training which improved hiring efficiency and effectiveness- Organized teams, defined responsibilities, and updated workflows to increase velocity and minimize blocked work- Designed and developed enhancements to our API platform (1B+ events/day) and our client moderation application using TypeScript, Scala, Kafka, gRPC, and RDS- Developed client-facing Embedded Analytics tooling from vendor selection, platform integration, and product development using Scala, Kafka, Snowflake, and dbt

Seattle, Washington, Us

- Built the Solutions Engineering team and grew it to 5 full-time Solutions and Alignment Engineers- Worked with Product and Engineering leadership to develop features improving client experience and client self-service- Developed processes, monitoring, and reporting that enabled individual Solutions Engineers to support accounts with 75% less effort- Built reporting library and metrics dashboards for multiple teams using Metabase and SQL- Defined and implemented a structured Client Journey to increase consistency and accountability across Client Services teams

Seattle, Washington, Us

Joined Karat to build out their post-sales Solutions Engineering teamWorked with sales and customer success to define and implement a structured Client Journey to increase consistency and reduce effort per clientDeveloped reports and monitoring that enabled individual Solutions Engineers to handle twice the number of accountsReduce the time to onboard and calibrate new clients by 50%, accelerating time to value and expansion.

- Worked with a stealth startup to build out their SaaS application, primarily using JavaScript and React/Redux - Improved existing codebase to reduce code duplication and increase application performance- Coached team on better collaboration practices such as code reviews, pair programming, and retrospectives

Chicago, Illinois, Us

Remotely managed a diverse group of up to 24 employees across development, design and delivery teams while maintaining annual employee retention above 90%Directly managed 3 engineering managers, the head of design, and lead project manager Recruited and developed team members for Software Development, Quality Assurance, Creative Design, Project Management, and Client Partner rolesInitial Product Owner for Vodori’s first ReactNative iOS Application (h ttps://www.vodori.com/products/pepper-folio/ )Successfully managed a 6 month, $2 million website portfolio redesign project which required coordination of all teams to finish on time and on budgetDeveloped and maintained a suite of tools which reduced time review and approval by over 75%, security scan report analysis by 90%, user story management time by 80% and enabled real-time reporting of company and team performanceDesigned a Professional Development program which resulted in one-fourth of the company attending conferences and at least 6 internal book clubs annuallyIncreased consulting group effectiveness through the introduction of Wickman’s “Traction” system, resulting in completion of 75% of our first year’s quarterly “rocks”Enabled one-third of employees to begin working wholly or partially remote while maintaining productivity and high-touch communication across teams

Chicago, Illinois, Us

Directly managed 3 engineering managers who led teams of 4-6 members, along with 2 other direct reports Halved time spent on project planning by transitioning the company from an ad-hoc, individualized approach to a systematic, team-based oneReduced frequency of defects and increased speed of development through the implementation of continuous delivery across projects and the introduction of code quality tools and standards

Chicago, Illinois, Us

Directly managed a team of 4-6 technical consultants and QA staffSupported 2 additional teams of 4-6 technical consultants and QA staff with planning and executionReduced planning overhead by consolidating work processes across execution teams and documenting themFounded Technical Leadership practice group to mentor and grow the technical leads across the company

Chicago, Illinois, Us

Directly managed a team of 3-6 junior technical consultantsOwned 2 client relationships where I was the senior technical contributorLead the development and launch of a two-and-a-half year website and custom CMS thateventually turned into the core of our product offeringBuilt custom real-time search API which aggregated multiple, volatile sources powered byElasticsearch

Chicago, Illinois, Us

Hired as first non-founding team memberRebuilt packaging structure with Maven to enable real-time build and deployment of WebSphereEAR files supporting 24 international websitesRewrote and launched 28 international websites supporting 22 languages and 12 micrositesHandled lead technical and training responsibilities for our longest-running client, a Fortune 500 Life Science company

Managed team of 2 software developersModified order fulfillment process and reduced time spent on credit card reconciliation by 95%Reduced time spent by call center staff handling returns by 60% through tooling and processmanagementCreated cost of goods accounting system which increased accuracy and reduced time needed to close monthly accounts from 2 weeks to 2 days

Implemented version control using Subversion to reduce risk and data lossRebuilt existing application from ASP.NET and SQL Server on Java and Oracle

Detroit, Mi, Us