Melanie Turbant Email & Phone Number

Tampa, Florida

Partners with Executive level employees to understand their vision and find ways to organize and execute on that vision through process improvement, Org/Optimization model changes.Feeds the squad backlog with high value engagements to position the squad for large Enterprise-wide impacts.Designs impactful projects to reach my clients desired outcomes using frameworks such as Lean SixSigma and Design Thinking.Participated in the inaugural class of DTCC’s Catalyst Program. I was the only person chosen from my department.Viewed as a leading voice in the tribe for both strategic and technical feedback pertaining to our tribe’s output.Set up the first IT-aligned BTO squad opening a whole new client segment for the Business Transformation Office.Championed the practice of Value Stream Mapping throughout IT enabling them to visually see and read their product’s value stream.Mentored 2 Associate Director level Engagement and Delivery Leads to push their skills and ready them for the Director promotion.

Tampa, Florida

Facilitated the design and implementation of the DevSecOps Tribe as its first transition into the new agile Ways of Work. This tribe started off with 15 squads and over 150 individuals.Mentored MD-Level Tribe leads on how to set up their tribe for success and continue to support their newly created tribe.Designed and Implemented the Operating model for the Business Aligned Delivery Leads to enable to respond an ever-changing backlog. This design had to take elements of a tribe design, but still maintain the vision for the internal clients they serve; it is one of our first platform type tribes.

Tampa, Florida

Lead infrastructure Engineers for AWS infrastructure deployment and support. 17-25 major projects could be run simultaneously. Mentored several team members on how to function as infrastructure support within an agile world. Designed the Service Delivery Manager role to assist all projects on how to navigate all Enterprise Infrastructure needs while simultaneously helping each project team to meet their project goals. Restructured the Service Delivery team to align with business lines in order to empower the business to make their unique capacity decisions and demands without overtaxing the Service Delivery Engineers.Trained and mentored 3 new Service Delivery Managers to take over specific business lines in order to delivery better concentrate customer and delivering consistent service and answers. Trained and mentored a new scrum master to promote best Agile practices within our team. Lead the Automation team backlog to set the foundation for DTCC’s future conversion to a DevOps approach.Recognized team member for the 2017 DTCC Leadership Bronze Award for the work done on the EAI Service Delivery Operating Model.

• Acted as the Lead Program Integrator for the Cloud API product that introduced Amazon Web Service as a production platform. This allowed our mobile measure to be operating system agnostic and introduced brand new devices for our company to finally measure.• Introduced cloud technologies to our main app-based meters to remove all Nielsen code from a user’s device and replace it with light weight API calls. This Operating System Agnostic approach allowed Nielsen to finally reach the white space of connected devices that has flooded the consumer space. • Assimilated the Cloud API integration and certification process into our Operations teams almost seamlessly. Clients integrated and certified this product in 2 weeks (a 66% reduction of the legacy product).• Championed the Streaming Media Monitor System (Streaming MMS) to enable a way for Nielsen to monitor our clients HLS content to ensure the utmost quality of our Digital Products all the while keeping cost down by integrating this need into existing, reliable platforms.• Acted as the Lead Program Integrator for the Nielsen Digital Code Evaluator (N-DiCE) initiative which gave our clients the ability to troubleshoot the ID3 tagged URLs to identify issues long before they affect the Nielsen Digital Ratings.• Published 1 internal white paper - "FMEA Culture" exploring the strengths and increased quality benefits that regular Failure Mode and Effect Analysis grooming brings to every team and every platform in a company.

• Utilized Six Sigma and LEAN practices to optimize processes, raise the quality outputs, and establish new processes for Global Engineering. 1. DMAIC - Reduced the RADAR packaging and delivery process from 25 business day to 5 business day saving the company 320 hours of expensive Full-Time Engineering resource time. 2. DMADV - Lead the digital SDK on boarding improvement project. This project enabled a process that at first had only 1 successful in a year to a final cycle reduction of 3.5 days. 3. DMADV - Lead the Tech Refresh project. This project took a process that handed out the same laptop to every associate on a trigger that only involved age of laptop. This process allowed an associate to receive something appropriate to their technical needs while giving the business full control of distribution and budget. • Conducted an organizational prioritization alignment meeting to stabilize a an entire department after a major reorganization.• Orchestrated 3 major Failure Mode and Effect Analysis sessions across the company to aid in the MVP (Media Wellness) program• Lead Design Integration Teams for some of Nielsen’s top 2014 initiative programs.• Chosen as one of the lead presenters for Nielsen’s client facing “Innovation Expo Hall”• Published 2 Internal White paper - “Velocity, Overall Labor Effectiveness and Technology” - This white explore the LEAN concept of Overall Labor Effectiveness and how it can applied within a technology world to track velocity in a “waterfall” structure. - “SMEs from Scratch” - This paper approached building Subject Matter Experts by utilizing the psychology concept of “Label Theory” and teaching approach “Total Assimilation to produce a full teal of Subject Matter Experts with back ups in 3 months. This approach was proved successful in one of our largest Quality Assurance teams within technology.

• Successfully transitioned the NetSight Team to utilize EPM, iShare, and the NPI process appropriately within their everyday development activities.• Created a new communication structure for every tier of all upstream and downstream stakeholders to continuously update everyone on the condition of the platform and status of the releases.• Restructured the NetSight team to have a “Technical Lead” for every release and a back-up SME for every area of knowledge. This allows several projects to be in flight without dropping details, and naturally creating more SMEs.• Accelerated the release cadence from 18 months to as quickly as 9 days. This allowed the platform to complete 31 releases in 2012 on 3 separate platforms.• Participated in the inaugural class of the Product Engineering Essentials leadership training. I was 1 of 30 individuals that was hand-selected from the entire global engineering organization.• Set-up and managed the Product Engineering Day booth for all of Global Engineering Service Delivery in both Oldsmar and Schaumberg.• Led the demo initiative for Global Service Delivery to find creative ways to make quality demos of each of our products.• Led the Engineering Student Engagement team for the University of South Florida Recruitment Championship Initiative.• Contrived and executed the “Stand Out Strategies in today’s Business World” program with the University of South Florida’s College of Engineering which gives engineering student the necessary skills to survive in the corporate world.

• Researched, organized, and executed the Console Creative Initiative’s campus-wide study that investigated the impact of a person’s gaming experience with the insertion of 30 second television creatives.• Diagnosed and stabilized the memory– intensive Internet Integration server environment.• Worked with external clients to integrate Nielsen watermarks in commercial products.

United States

• Set up every work-flow process for all applications and products for an entirely new team.• Defined Nielsen genre standards for video games.

United States

United States

• Oversaw auditing system by creating and processing department audit system.• Designed a system to allow the department to go entirely paperless.

United States

Verified Interviewers were following the research guidelines so that we would stay compliant for every annual audit linked to the Media Research Council accreditation.

United States

United States

Researched information concerning past bills and legislation. Maintained software and hardware of the computer system. Research, assist, and resolve issues concerning Constituents.

Bachelors, Communication Sciences And Disorders

Aa, Education