Michael Pugh Email & Phone Number

Canada

Toronto, Canada Area

Providing Project Management & Event services including:Operational management for corporate, community and sport events and projectsStrategic process and operational planningEstablishing and managing event budgetsOperational oversightPost event analysis and reporting

Toronto, Ontario, Canada

Summary:Led on all facets of the planning and execution of mid to large-scale experiential marketing events and experiences from client kick-off thorough to program execution.As a leader on the team, I was responsible for the direct day-to-day management, mentorship, and professional growth of 2 members of the Event Production team. Essential Duties and Responsibilities:Oversight of onsite production needs for medium and large-scale events and work with procurement to source quotes and contract vendors for each need.Onsite event management from scheduling to execution, ensuring the project is successfully launched on time and meets project expectations and budget guidelines.Lead in managing key stakeholder relationships related to the planning and delivery of events.Create production schedules to manage and monitor all assigned tasks and KPIs for each program, ensuring performance and reporting are effectively managed and communicated to internal and client teams.Day to day management of event production team members.Wholistic management of event production budget and track all costs, ensuring project comes in at or below budget plan.Participate in creative brainstorming to develop large scale experiential events for our clients.Lead Event Production team and support Client Service teams during the event development phases, focusing on implementation of event tactics.Event Management:Operations Lead - Princess Margaret Cancer Foundation - Ride to Conquer CancerResponsible for the oversight and delivery of the Transport, Fleet, Route, Permitting and Signage programs Event Lead - Princess Margaret Cancer Foundation - Road Hockey to Conquer CancerResponsible for the oversight and delivery of Road Hockey to Conquer Cancer

Toronto, Ontario, Canada

Lead the successful execution of the Toronto Cider Festival based on established outcomes 5000+ customers serviced Fulfilling Government Grant ObligationsEmpowered, supported, and lead 6-8 full time direct reports in project planning, volunteer procurement and management, festival logistics and operations, marketing, administration, and sales. Event Management Develop and oversee operational and logistical tasks in alignment with project objectives Assist with vendor and supplier planning and operations On-site vendor management Festival site build and tear down management Volunteer Management & Customer Relations Lead volunteer planning, procurement, management, engagement, and satisfaction of 150+ volunteersEmail management and customer service relationsCommunicate and coordinate between various stakeholders (internal & external) Partnerships DevelopmentResearch, connect and enroll various partners in the project Increase festival market visibility and support sales channels Administrative and Operational Support where needed

Toronto, Ontario, Canada

Events and Training:Collaborate with staff to develop, recommend, establish, and implement event operating procedures.Create and maintain an annual event calendar to include timelines, speaker sourcing, revenue, and expenses for all events.Coordinate all elements of an event/program including all logistics and content management including, but not limited to registration processes and vendor management.Support program content design and work with staff/volunteers to ensure a balanced program designed to meet training goals. Membership:Lead PRO’s membership renewal process. Collect data on memberships and provide key insights on trends related to attrition and renewal rates to inform the organization’s membership strategy. Assist in the execution of membership engagement campaigns. Conduct outreach to existing and potential corporate members to provide support on sponsorship and advertising opportunities.

Toronto, Ontario, Canada

Responsible for the planning, management and operations of the Toronto Cider Festival’s Picnic in a Box and Road Trip Programs.Leading a team of 2 coordinators, responsible for the programs planning and operations at partner cideries across Ontario.Management of Toronto Cider Festival physical assets including Furniture, Fixture & Equipment (FF&E) items, acquisitions and maintenance including on site coordination.Leading the integration of the project’s online registration and scheduling components.

Toronto, Canada Area

• Responsible for the planning, management and oversight of event logistics operations at MaRS Discovery District for over 2000 events annually.• Lead a dedicated team of 3 supervisors, and 8 crew responsible for all logistics operations at MaRS DD including multiple daily setups and transitions across all event spaces, Furniture, Fixture & Equipment (FF&E) rentals, acquisitions and maintenance, event facility maintenance and Master Delivery Schedule (MDS) coordination.• Contact for key event logistics third party contractors including general event facility maintenance, FF&E rentals, janitorial and offsite storage and transport services.

Toronto, Ontario

Supporting the establishment of an election Command Centre that monitors the delivery of the 2018 General Election.Achievements• Provided technical and analytical expertise in creating meaningful information from business intelligence tools, field reports as well as qualitative insight from across the organization.• Coordinated data collection, analysis activities and report processes, production of reports, monitoring trends and issues to support the identification and implementation of business solutions.• Interpreted, summarized and synthesized results for presentation to the Senior Leadership Team, internal and external clients.

Toronto, Canada Area

General Accountability Included:The delivery of the Transportation, Accommodations, Food & Beverage, Friends & Family program, Logistics and Overlay requirements for the Invictus Games – Toronto 2017 (IG2017). Responsibilities:• Providing strategic and operational planning to volunteers and staff• Supporting the preparation of documents and materials to assist leadership volunteers in the delivery of their job requirements• Developing and monitoring the financial budgets for the Games Services functions• Developing and fostering key relationships with the Host Hotel, Senior Manager-Venues, Senior Manager-Sport, Director-Operations, Volunteers, Sponsors and Government agencies as well as other internal and external partners• Delivery of an appropriate level of service to competitors, friends and family, technical officials, dignitaries and partners• Developing scopes of work and other operational and business inputs to the service procurements in order to achieve value-for money outcomes• Ensuring participation by key staff and leadership volunteers in operational planning forums and venue teams to integrate function issues and priorities within overall operational planning.Budget and Business Planning:• Working with the Director of Operations to develop functional budget projections • Tracking and monitoring Games Services budgets• Completing robust functional operational planning within the planning framework• Ensuring the development of required policies and procedures • Developing presentations to internal and external partners• Overseeing contract RFP processes and contract management.Team Leadership• Driving the planning, recruitment, engagement and management of a highly skilled and motivated team including volunteers.• Leading the team, identifying strategies and avenues to achieve desired results• Ensuring an adequate standard of morale conducive to maintaining high levels of motivation for all volunteers and staff.

Toronto, Canada Area

Planning for, managing and overseeing all Logistics operations within assigned venues; including the development of venue specific operating plans outlining efficient processes for the receipt, storage, distribution, ongoing supply and recovery of equipment at the venues.

Toronto, Canada Area

Delivery of all of the Furniture, Fixtures & Equipment (FF&E) requirements for the TO2015 Pan & ParaPan Games and test events

London, United Kingdom

Delivery of all the Furniture, Fixtures & Equipment (FF&E) requirements for the 2012 London Olympic & Paralympic Games

Vancouver, Canada Area

Delivery of all the Furniture, Fixtures & Equipment (FF&E) requirements for the 2010 Vancouver Olympic & Paralympic Winter Games

Edmonton, Canada Area

Edmonton, Canada Area

Edmonton, Canada Area

Edmonton, Canada Area

Edmonton, Canada Area

Bachelor Of Physical Education

Executive P. Log. Certification Program