Mo Qureshi Email & Phone Number

Adelaide, Australia

Responsibilities include researching, analysing, testing, proposing, and driving solutions that are appropriate for business partners and clients to move forward with emerging technologies. Provide technical support to clients and SA Electronics staff. Maintain in-house network infrastructure and migrate application and email to the cloud.

Adelaide, Australia

Provided technical support and maintenance service to small business clients on project based and an hourly basis. Clients included doctors, cellar doors, cooking school, radio personalities and restaurants in Adelaide, Australia.

Adelaide, Australia

Troubleshot Citrix Server Client published applications and supported daily activities for Citrix session issues. Involved printing, hung applications, files transfer between Citrix session and local computer for staff at the corporate office and credit union branches nationwide in Australia. Performed admin duties when scheduled, using Microsoft Active Directory. Troubleshot issues with multifunction printers and banking equipment, reported issues to third party suppliers and followed up until resolved. Supported and troubleshot Blackberry devices and issue with user’s Exchange mailboxes. Performed daily, weekly, monthly tasks and procedures. Banking system application support for core apps used by PCCU.

Reynella, Sa

Assisted the Network Infrastructure and Client Services teams with issues daily. Troubleshot VPN clients side errors for the remote sales teams located throughout Australia. Set up Symantec Netback for Mac to allow backups and restoration of information on Mac Server. Troubleshot speed issues at remote wineries and saw a tremendous increase in speed at the Tasmania winery after identifying the bottleneck. Assisted Accolade with their role out of Microsoft Office 2010 throughout Australia using Altiris Deployment Solution and scheduling the upgrades.

New York, Ny

Provided onsite support for financial institutions while working as a consultant for an Information Technology Consulting company based in New York City. Supported end users and IT staff on issues that arose with financial applications and network infrastructure. Setup BlackBerrys and troubleshot issues with handheld devices. Researched new technologies and calculated future needs for clients and to assist with capacity planning. Managed system down crisis at clients with emphasis on minimizing damage and limiting delay.

New York, Ny

Director of Information Technology for a fashion and apparel company based in New York City, with warehouses in New Jersey and China. Maintained servers running Microsoft Windows NT and Microsoft Exchange 5.5 with workstations running Microsoft Windows 98, Windows 2000 and Windows XP. Designed the network infrastructure to co-exist with ageing servers and OS platform, as well as new and legacy applications. Aided web designers with technical issues involving e-mail, “MX” and “A” records creation, DNS, TCP/IP, firewall and some page layouts. Developed numerous daily, weekly and monthly forecasting reports for sales force, CFO and the president of the company using Crystal Reports, Aria Apparel System and Excel. Some of the reports included seasonal bookings, purchasing comparisons and trend analysis. Setup and maintained remote access solution for the two remote warehouses and individuals working from home and travelling in Asia and Europe. Implemented and setup new EDI partnerships with Dillard’s, Wells Fargo Century factors and other trading partners. Researched and purchased all information technology equipment and negotiated leases and discounts.

New York, Ny

Project Manager and Support Engineer for an Information Technology Consulting company with over 65 clients in a wide range of industries. Designed, implemented and supported network infrastructure, LAN and WAN devices, routers, firewalls and wireless devices. Conducted several disaster recoveries on downed servers while trying to limit lost productivity. Responsible for administration and maintenance of hardware and software for servers running Windows NT Server as well as Windows 2000 Server at client sites. Installed and troubleshot Microsoft Internet Information Servers, Microsoft Exchange Servers 5.5 and 2000, Microsoft SQL Servers 7 and 2000, Citrix MetaFrame 1.8 and XP, Captaris RightFax and many others. Responsible for designing, building and maintaining Local Area Networks and Wide Area Networks. Setup and supported several retail stores running Point Of Sales software and hardware. Conducted site surveys to identify hardware and software requirements. Trained clients as well as co-workers on hardware and software use and best practices. Top grossing employee for the duration of employment at The Lloyd Group.

New York, Ny

Director Of Information Technology for a garment manufacturer with sales of about $30 Million. In charge of every aspect of information technology and computer networking on a Novell 3.11 based LAN and WAN. Maintained and troubleshot Aria Apparel Software, which ran the company’s day-to-day operations. Streamlined manufacturing and billing tasks by setting up EDI (Electronic Data Interchange) with various trading partners including Kmart and Wal-Mart. This significantly reduced costs, while increasing sales volume because of vastly quicker response time. Designed and created care labels and UPC barcodes. Troubleshot issues related to Monarch and Zebra label printers as well as warehousing equipment. Developed customized reports using FoxPro for the president of company. Responsible for all hardware, software, PDA, remote connections, IT purchasing and maintenance.

Roslyn, Ny

After working with the Accounts Payable department for four years; eventually filled the role of Network Support Administrator for a Defence Engineering firm based in New York.