Greeting customers with a great attitude.Operating cash registers quickly and accurately.Answering customer questions.Processing and receiving payments and issuing receipts to customers.Balancing cash registers.Answering phones as needed.Maintaining a safe and clean work environment.

Handled Customer calls and mails, solved their queries, problems and complaints and their other issues.Getting in touch with customers to know about their experience.Responsible for taking calls within the average time.Checking the calls on the wait and ensuring the proper call parameters followed.Managed the call flow of the on-going process and Handling the escalation calls as a Customer Executive.Understanding the customer behavior demands and analyzed their feedbacks for improvements in the process.

Responsible for Support with administration of fulfillment orders, Data entry work, Excel work.Offloading stock deliveries, processing work orders, and packaging orders for distribution.Picking, Packing, and Stocking materials or products.Sort material according to size, type, style, color, or product code.Match Received orders with Purchase orders and distribute to sales associates for further processing.Maintain records of all activities and processes.