Managed a team of 10 trainers, 1 Training lead, MIS and learning specialists, providing guidance and support to ensure the delivery of high-quality training solutions. Conducted training needs analysis to identify skill gaps and develop targeted learning interventions. Implemented learning technologies and tools to enhance training delivery and effectiveness. Monitored and evaluated training programs to measure ROI and make continuous improvements. Collaborated with stakeholders to drive… Show more Managed a team of 10 trainers, 1 Training lead, MIS and learning specialists, providing guidance and support to ensure the delivery of high-quality training solutions. Conducted training needs analysis to identify skill gaps and develop targeted learning interventions. Implemented learning technologies and tools to enhance training delivery and effectiveness. Monitored and evaluated training programs to measure ROI and make continuous improvements. Collaborated with stakeholders to drive process initiatives and promote a culture of learning and development. Show less

• Instructional Designing and Curriculum Development: Designed developed and implemented training programs, customized to meet organizational objectives and enhance employee skillsets• Talent Management: Have setup a strategy to recognize and nurture top performing employees from various businesses to up-skill them and create a talent pool, leading to high retention of employees and engaged workforce• Training Needs Assessment: Collaborated with cross-functional teams to assess training… Show more • Instructional Designing and Curriculum Development: Designed developed and implemented training programs, customized to meet organizational objectives and enhance employee skillsets• Talent Management: Have setup a strategy to recognize and nurture top performing employees from various businesses to up-skill them and create a talent pool, leading to high retention of employees and engaged workforce• Training Needs Assessment: Collaborated with cross-functional teams to assess training needs and identified gaps in employee skills and knowledge to determine training priorities and Spearheaded initiatives to streamline workshops and coached employees to ensure they are aligned to the business goals and priorities• Strategic Planning: Aligned learning and development initiatives with organizational goals and long-term strategies and implement E-learning solutions with increased accessibility and engagement for efficient and scalable training• Program Evaluation and feedback: Conducted regular evaluations and assessments to measure the impact of training programs and implemented improvements based on feedback and performance metrics• Employee lifecycle management: Actively involved in overseeing an employee's journey within the organization, from recruitment to departure. This included on-boarding, training, performance management, and off-boarding• Project Management: Developed and maintained project plans, schedules, and budgets, ensuring adherence to deadlines and financial constraints. Collaborated with stakeholders to define project scope, objectives, and deliverables. Conducted regular project status meetings and provided timely updates to stakeholders. Implemented project management best practices• Coaching and feedback: Designed and implemented personalized coaching programs for individuals and teams to enhance performance, productivity, and overall well-being Show less

Lead a team of 6 trainers across south India, planed and managed the new hire training programs and On job training, maintained the training reports and evaluated trainers performance. Conducted soft skills training for employees, Boosted business sales by 65% through projects.

Provided Technical training on Macintosh computers to the newly hired employees, and Became an Apple Certified Trainer.

Was in the role of a Subject Matter Expert, became a Dell Certified Network Engineer, and handeled Process Escalation Management along with providing Technical Refresher Trainings to the employees.