Chris Harris Email & Phone Number

London, Gb

London, United Kingdom

Leadership of team responsible for managing continuity and quality of YouView's DTT, VoD and IP channel services to viewers and content partners. 24x7 Incident Management, Change & Release Management, Test Environments, Problem Mgt, Service Transition, Capacity & Availability Management and Operational Reporting.

London, United Kingdom

Service Manager responsible for team providing 24x7 Incident Management, Change & Release Management, Test Environments, Problem Mgt, Service Transition, Capacity & Availability Management and Operational Reporting.

London, United Kingdom

Built Release Management function in run up to YouView launch. Post-launch responsible for Release Management, Capacity Management and Test Environment Management. covering STB software, central Metadata Aggregation System and iOS and Android Mobile Apps.

London, United Kingdom

Managed the relationship between Technology and central Audit & Risk function. Liaison with Audit & Risk to prioritise and deliver action plans arising from Audits. Worked with contacts across Technology to create and manage the Technology Risk Register. Set up and responsible for Technology Business Continuity processes. Worked closely with Sky Security on several projects including PCI compliance.

Responsible for: central Change Management team covering Technology (Broadcast scheduling, CRM, Headend, STB and Web), Asset Management, Configuration Management, Provisioning team and Engineering stockrooms.

London, United Kingdom

Implementation Management of Sky's New Media platform and subsequently of key deliveries during a period of strategic growth for Sky's web and connected services. Including relaunch of sky.com, launch of Remote Record, Recommendations and of web based VOD (became Sky Go), enhancements to central authentication /authorisation system. Responsible for creating and managing the New Media release schedule including the coordination of releases across test environments shared between web and… Show more Implementation Management of Sky's New Media platform and subsequently of key deliveries during a period of strategic growth for Sky's web and connected services. Including relaunch of sky.com, launch of Remote Record, Recommendations and of web based VOD (became Sky Go), enhancements to central authentication /authorisation system. Responsible for creating and managing the New Media release schedule including the coordination of releases across test environments shared between web and CRM delivery teams. Show less

London, United Kingdom

Implementation Manager for Sky Subscriber Panel (now SkyView) to collect & analyse viewing data from panel of Sky Customers.

London & Reading Uk

Various Management Roles:Service Implementation ManagerConfiguration and Release ManagerDistributed Systems ManagerPrint Operations ManagerService Desk ManagerIncident ManagerData Integrity Project Manager