David Brooks Email & Phone Number

England, United Kingdom

Hannover, Lower Saxony, DE

Spearheaded strategic IT transformations across TUI's Northern market, achieving seamless integration of future-proof technologies and aligning business strategies across regions, significantly enhancing operational efficiency and market responsiveness for a £20bn business.Accountable for Technological performance and capabilities, led successful.

Hannover, Lower Saxony, DE

Accountable for the strategic integration and deployment of automation and quality engineering practices, elevating TUI's operational efficiency and service quality, as evidenced by a marked improvement in service uptime and risk management.Initiated a culture of continuous learning and innovation within a large, diverse international team, ensuring the.

Hannover, Lower Saxony, DE

Directed the in-house development and outsourced delivery of critical systems across commercial, product, and sourcing domains in 6 countries, sustaining operations of a £9bn business by ensuring minimal downtime and maximising service quality.Accountable for 24x7 IT service operations, both Cloud and onshore, achieving defined, measured, and continually.

Hannover, Lower Saxony, DE

Led a comprehensive IT service management overhaul across TUI's diverse portfolio, orchestrating a team of technical and non-technical resources to deliver top-tier services across 600+ retail stores and numerous online platforms, directly contributing to an enhancement in operational efficiency and customer satisfaction.Held direct accountability for the.

Hannover, Lower Saxony, DE

IT Service Portfolio Manager for TUI Distribution; Retail, Web, Cruises and Contact Centres.As the TUI Service Manager for the UK&I I am fully accountable for the 24x7 support of IT services for key services. I ensure that all services are defined, measured, reported on and continually improved to meet the expectation of users and business service owners..

Bedford, GB

Accountability for ensuring that Great Denham Primary School runs correctly as a business and that the pupils, teachers and those in the surrounding community are supported and protected.

Luton, Bedfordshire, US

Responsible and accountable for ensuring that the Tokko Children's charity is taking the correct course of action runs efficiently with the best interests of those it intends to support and protect.

London, London, GB

Led a team of 50+ in delivering ICT operations and systems for Luton Borough Council, overseeing a £40m operation, achieving a 10% improvement in operational efficiency by streamlining service delivery against SLA’s and KPI’s.Orchestrated the Luton ITO contract management for over 3000 users, enhancing service delivery efficiency through strategic.

Led the strategic overhaul of Cambridgeshire Constabulary's ICT infrastructure, managing a budget over £10M and directing a team of 29, achieving a seamless transition to advanced systems including AD, Exchange 2007/10, and Virtualisation Technology, significantly enhancing operational efficiency and security compliance.Successfully delivered a.

London, London, GB