Sales And Office Manager
Los Angeles Legales
Los Angeles, Ca
• Improved and increased revenue by 75% under my leadership as office manager, sales manager, HR., accounting, collections, etc.• Overhauled the day to day operations of the company, by creating company policies and procedures while making operational decisions to ensure service standards were met. • Developed company’s web sites content, internet marketing campaigns and grass-roots marketing which increased our call volume by 40%. • Hired, trained and supported 3 entry level sales reps to increase new business by canvasing the local courts and developing a system of networking, lead generation, and follow-up that helped them close deals which increased revenue by 50% • Hired and supported secretary to take phone calls, respond to client inquiries, schedule appointments, and handle customer service issues, while coordinating with sales team. • Oversaw and collaborated directly with paralegals, with preparation and filing of legal documents such as contracts, wills and other legal forms.