Eric Lam Email & Phone Number

Brisbane, Australia

Gallagher Bassett is the largest, multi-disciplinary, third party authority in Australia and New Zealand, servicing the insurance industry. It has operated in Australia for over 21 years, and provides insurance related services to some of the largest local and global insurance organisations, commercial organisations, and also state and federal government.

Brisbane, Australia

Sunsuper is one of Australia‘s biggest and fastest growing super funds with 1.4 million members, and as at July 2019, $69 billion in funds under management. As a profit-for-members fund its customers sit at the heart of everything they do. Their purpose is to “inspire and empower Australians to fulfil their retirement dreams”. Sunsuper deliver great.

Brisbane, Australia

The Manager of Operations and Releases was to lead the Operations & Releases team to manage the Software Development Life Cycle environments from Unit through to Disaster Recovery. This included scheduling and overall environment availability and ensuring environments were consistent across all SDLCs. Also, to work within Customer & Technology to ensure.

Brisbane, Australia

This Team Leader role coordinated the delivery of business and IT initiatives by providingeffective collaboration, facilitation, leadership and coaching skills to support the development, maintenance and improvement of Sunsuper’s core registry and record keeping system. This role also coordinated the design and implementation of enterprise-shared software.

Brisbane, Australia

The Senior Analyst Programmer was responsible for the design and delivery of software solutions to meet the business needs. The key focus of the role was designing elegant solutions that can be delivered to market quickly with a high level of quality.It was the intention of this role that it assisted Sunsuper and its customers to maintain their market.

SunGard was an American multinational company, which provided software and services to education, financial services, and public sector organisations. It was formed in 1983, as a spin-off of the computer services division of Sun Oil Company. SunGard was ranked at 480th in the U.S. Fortune 500 list in the year 2012.As a Senior consultant, I was primarily.

Brisbane, Australia

• Responsibilities of a System Enhancement Analyst included:
• Provide support for all key production systems to both external and internal clients
• Identifying opportunities for improving development processes and practices to enhance the reliability and maintainability of our core production systems
• End-to-end management of operational losses, compliance breaches and customer complaints as they relate to Production Support
• Mentoring other staff in best practices around solution & impact analysis

Brisbane, Australia

• Key duties for this role included:
• Offering technical analysis/assistance to clients in determining the cause of application/system issues and providing recommendations for the resolution of these issues
• Performing root cause analysis on issues that had a major impact to the business/clients or were consistently reoccurring issues and identify possible process or functional gaps
• Maintaining overall responsibility for the delivery of solutions to application issues that impact on clients both internal and external

Brisbane, Australia

A joint venture of Citigroup and State Street, CitiStreet was one of the largest administrators of defined-contribution retirement savings, pension, health and welfare, and other plans. Its services include plan administration, record keeping, and investment advice. CitiStreet opened its doors in Australia as the third largest administrator of industry.

Brisbane, Australia

Primary duties of a Senior Administrator were superannuation administration: Processing of benefit payments and death claims and working in conjunction with other business units to report back to clients and other regulatory bodies. Also providing first line support to all other administration areas and the contact centre.

ANZ is one of the largest companies in Australia and New Zealand and a major international banking and financial services group, which is among the top 100 banks in the world. ANZ world headquarters is located in Melbourne, where it first opened an office as the Bank of Australasia in the 1830s. ANZ history stretches back over 150 years and involves dozens.