William Grimes Email & Phone Number

Illinois,Indiana, Ohio, Pennsylvania, United States

Supporting outside sales and Utilities with Kamstrup AMI and AMR systems. Supporting Kamstrup customers. Supporting EJP Sensus customers. Troubleshooting software and hardware issues for customers.

Ohio, Indiana, United States

I’m responsible for the integration of the Sensus Internet of Things (Smart Metering) for water municipalities.I teach water distribution systems how to use their Sensus cloud-based applications to analyze and leverage their meter reading data.I teach water distribution systems to use their real-time monitoring to detect issues with web-based presentations.Provide expert analytical and operational support of the Sensus cloud-based applications to water distribution systems.Perform data analysis to support Sensus Smart Meter system performance for water distribution systems.

Tennessee, Ohio, Kentucky, West Virginia, United States

Provided onsite and remote technical expertise in all aspects of the FlexNet System.Implemented the software integration between the customers billing software and the Sensus meter data management applications.Provided advanced troubleshooting and diagnosis of Sensus cloud-based applications.Assisted in the Project Management responsibilities of new and current AMI systems.Coordinated training for individuals or groups for knowledge and skill acquisition.Monitored system hardware and software for proper delivery of data for customer operations.

Uniontown, Pa

Direct communication with customers and distributors in the utility industry in the implementation of Automated Meter Reading and Advanced Metering Infrastructure (AMR/AMI) systems.Conducted frequent, on-site training with customers and salespeople in the operation of AMR/AMI systemsProvided highest level of customer service without direct supervision

Mckeys Rocks, Pa

I designed and taught computer software classes. I coordinated repairs and maintenance on printers, equipment, and PC systems in Tech Center. I assembled, configured and maintained computers. I was responsible for troubleshooting LAN connectivity problems and hardware issues. I created and maintained user accounts. I supervised the operation of network information systems.• Provided technical support to employees of Meyers Townhomes Community Center on software and hardware issues. Taught web page classes to youth who later volunteered to create the Community Center web page.• Reported monthly to resident services manager providing written and oral reports. With training and technical assistance capacities, I taught youth and adult classes on Microsoft Office and general familiarity of computers.• Performed repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems. Optimized learning in a multi-cultural setting by providing a framework that inspired skills development in learners of all ages and backgrounds.

Waynesburg, Pa

Supervised and coordinated the activities of inmates. I developed sharp observation skills for noticing people, details, and effects. Monitored and cleared all persons entering and departing secured area.• Trained in self-defense and disarming tactics.• Demonstrated ability to assess risk and respond appropriately.• Produced written reports on all shift activities with oral reports and emergency notifications delivered as directed by established security procedures

Waynesburg, Pa

I performed maintenance on National Guard company vehicles. I routinely completed monthly drills.• Attended workshops delivered by Butler National Guard Unit.• Performed preventative maintenance and troubleshooting on tanks and company vehicles

World Wide

I supervised squad members in the installation of cabling for communication devices and equipment. I installed telephone poles, climbed poles and removed and installed telephone wires.• Received various awards for achievement• Received metals for good conduct• Honorable discharge