Jeffrey Moore Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

Kansas City, Missouri, United States

Kansas City, Missouri, United States

Sub-contractor to GDIT which is contracted for USMC, research current account(s), past data & source information, used research to analyze come up with a solution that provides “current logic” to “to be logic”. Maintained documentation and processes. Adhered to current practices to maintain a smooth transition for all team members past and present. Additionally, being receptive to ideas that can improve a process for efficiency and effectiveness and implement those ideas. Ability to quickly learn concepts and apply them to real world applications

Kansas City, Missouri Area

Function as a liaison between associates and technical members of project teams and between external customers and internal groups to coordinate solutions with business initiatives. Lead small- to medium-sized projects; develops project plans, prioritizes and assigns tasks, and reviews progress of project team members. Identify and document business and testing requirements; translates requirements into specifications for technical project members. Communicates customer issues and questions, project updates, complex business problems, etc., to technical and non-technical individuals.

Kansas City, Missouri Area

•Earned several promotions due to consistent and exemplary work performance, leading to mentoring of new application analysts.•Modified and set up benefits systems required per government regulations.•Completed performance testing and processing, exceeding customer expectations by troubleshooting and complex customer claims issues and inquiries.•Was subject matter expert (SME) support resource for customers and team.• Oversaw initiatives designed to improve and advance competitive edge and profitability.•Documented business processes and analyzed procedures to attain positive result.•Reviewed files to obtain business information and dissect key data to generate development requests.Excellent written and verbal communication skills.

Kansas City, Missouri Area

Modified and set up benefits based on requirements provided by the customer and government regulations (Medicare Part D, Medicaid). Perform testing and validation to confirm the new benefit setup processes as expected and meets customer requirements and all appropriate forms and documentation are fully and accurately completed. Troubleshoot and perform research on basic to moderately complex claims processing issues or customer inquiries. Provide input in evaluating how to best set up customer benefits (e.g., different tables, different benefit setup approaches). Act as a support resource to the customer while participating as a member of the benefits team.

Bachelor'S Degree, Business Administration And Management, General

High School Diploma