Prakash Jha Email & Phone Number

Gurugram, Haryana, India

1. Spearheaded new strategic initiatives as part of the Operations Excellence team, enhancing operations through projects like the Advanced Operation Index, optimization of owned vehicle management, and vendor bidding processes.2. Led the digital transformation efforts, supporting the growth of the e-commerce transportation sector and implementing freight intelligence systems to streamline operations.3. Achieved significant cost reductions and productivity improvements by identifying… Show more 1. Spearheaded new strategic initiatives as part of the Operations Excellence team, enhancing operations through projects like the Advanced Operation Index, optimization of owned vehicle management, and vendor bidding processes.2. Led the digital transformation efforts, supporting the growth of the e-commerce transportation sector and implementing freight intelligence systems to streamline operations.3. Achieved significant cost reductions and productivity improvements by identifying and addressing inefficiencies within business processes, saving ₹52 lakh over six months through the centralized bidding and indenting team and processes.4. Played a crucial role in the integration and strategic handover of projects from A&M to Darcl, ensuring smooth transitions and successful project implementations across multiple business units.5. Prepared and delivered comprehensive market and financial reports to the Chief Operating Officer, facilitating informed decision-making and strategic planning. Show less

Gurugram, Haryana, India

1. Managed a team of 30, and led the development and implementation of tailored operational solutions at Delhivery's Gurugram facility (4 Lakh sqft).2. Initiated and refined SOPs, significantly enhancing First/Line Haul and Last Mile operations; launched key projects like the Floor Warden and Gemba Walk to streamline processes.3. Drove improvements in key performance metrics through process automation and rigorous quality audits, reducing instances of damage, shortages, and… Show more 1. Managed a team of 30, and led the development and implementation of tailored operational solutions at Delhivery's Gurugram facility (4 Lakh sqft).2. Initiated and refined SOPs, significantly enhancing First/Line Haul and Last Mile operations; launched key projects like the Floor Warden and Gemba Walk to streamline processes.3. Drove improvements in key performance metrics through process automation and rigorous quality audits, reducing instances of damage, shortages, and documentation issues.4. Played a crucial role during the acquisition of Delhivery and Spoton, effectively managing operational transition phases and operational challenges.5. Achieved a substantial reduction in facility losses, saving ₹ 2 crore monthly by implementing strategic operational improvements. Show less

Gurugram, Haryana, India

Kanpur, Uttar Pradesh, India

As the Team-Leader of the Mid-Mile operation of a hub with 30K inbound and outbound shipments per day, I have successfully led a team of 140 Ground Coordinators and 20 executive & Senior Executives. My key achievements include:1-Proactively making changes in response to increasing loads, such as re-routing for Marketplace pick-ups, placement of manual setups, and changing connection plans after discussing with the team.2-Strictly adhering to bag closing timings as per connections… Show more As the Team-Leader of the Mid-Mile operation of a hub with 30K inbound and outbound shipments per day, I have successfully led a team of 140 Ground Coordinators and 20 executive & Senior Executives. My key achievements include:1-Proactively making changes in response to increasing loads, such as re-routing for Marketplace pick-ups, placement of manual setups, and changing connection plans after discussing with the team.2-Strictly adhering to bag closing timings as per connections and bringing adherence up to 99%+, Keeping Hub USL above 97%.3-Effectively managing manpower to enable timely connections, GC resource management - roster / leaves approval, and task assignment.4-Successfully managing fleet and vendor management, coordinating for managing vehicle availability and vehicle tracking while receiving and sending.Through my leadership and management skills, I have been able to successfully manage a complex Mid-Mile operation with high shipment volumes while also ensuring that key performance indicators are met. My ability to manage people, processes, and resources has enabled me to achieve operational excellence and exceed expectations. Show less

Goa, India

1. Managed 24 properties and a team of 11 members, improved check-out compliance to 80%, and achieved 100% accuracy in daily cash transactions and inventory management.2. Instituted daily compliance monitoring and conducted rigorous night audits across all properties to enhance financial controls and reduce revenue losses.3. Trained and mentored staff on effective problem resolution and service techniques, significantly boosting guest satisfaction from 10% to 80% within one month.4.… Show more 1. Managed 24 properties and a team of 11 members, improved check-out compliance to 80%, and achieved 100% accuracy in daily cash transactions and inventory management.2. Instituted daily compliance monitoring and conducted rigorous night audits across all properties to enhance financial controls and reduce revenue losses.3. Trained and mentored staff on effective problem resolution and service techniques, significantly boosting guest satisfaction from 10% to 80% within one month.4. Developed and implemented management strategies and conducted audits post-property transformations to ensure sustained operational excellence. Show less

New Delhi, Delhi, India

Hotel Management, Hospitality Administration/Management, A+

Activities and Societies: HAT & F&B Club Member

12Th, Business/Commerce, General

10Th, A