• Providing prompt and courteous assistance to customers through various communication channels to address inquiries, requests, and complaints.• Assisting patients with daily activities, ensuring patients feel supported and respected.• Monitoring and report changes in vital signs promptly• Collaborating in medical procedures, contributing to a seamless and comfortable patient experience• Maintaining accurate records, reflecting the high standards of care provided.• Listening actively to customer concerns, troubleshoot problems, and provide effective solutions or recommendations to ensure customer satisfaction and retention.• Preparing reports on the above information and reports the insights. • Upholding the highest standards of cleanliness and infection control for a safe healthcare environment• Enter and maintain data with precision in designated systems• Verify data accuracy and organize information systematically

• Responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.• Analyze customer concerns and problems, provide accurate information, and implement effective solutions in a timely manner to ensure customer satisfaction. • Exceptional verbal and written communication skills with the ability to convey information clearly and concisely.

• Listening actively to customer concerns, troubleshoot problems, and provide effective solutions or recommendations to ensure customer satisfaction and retention.• Preparing reports on the above information and reports the insights. • Upholding the highest standards of cleanliness and infection control for a safe healthcare environment• Enter and maintain data with precision in designated systems• Verify data accuracy and organize information systematically