Phùng Mạnh Linh Email & Phone Number

Customer Value Management Team - Work Stream Lead of KPI Management Team

• Led and managing a team, including work allocation and overall team performance• Developing marketing plans and KPIs for business centers on a quarterly and yearly basis• Supporting the deployment of various marketing channels such as PR, VOV, POSM, Roadshow, and Events for the centers• Evaluating the effectiveness and progress of implemented marketing plans to ensure they meet the cost/revenue KPIs• Handling planning, pricing, and execution of business and marketing activities on e-commerce platforms• Collaborating with Business Analysts to design and implement the e-commerce website, and coordinating operational and business flows for items on the e-commerce floor (including warranty, logistics, payment systems, and control)• Proficient in UI/UX and SEO with the ability to operate an e-commerce website effectively

Hanoi, Hanoi, Vietnam

- Proficient in using tools such as Spypro, Spybadao, Google Trend, Pinteres to visualize target customers and create product ideas with designers- Setup products on websites of e-commerce platforms like Shopbase, Shopify- Proficient in creating advertising campaigns on Facebook, optimizing advertising campaigns through metrics such as Link click, CPC, CPM, ATC, ROA, ROI... Thereby optimizing revenue and profit. Participating in product optimization for Google Marketing channel- Digital Marketing sub-team leader: leading, orienting, giving common goals in terms of revenue, profit, number of samples, and how to come up with ideas for a group of 3 members- Resource team leader: proficient in using tools such as Multilogin, MKT. Manage and distribute 300 accounts for you in the Marketing team- Set up a standardized process for account raising- Best result: budget: 40000 USD, profit: 14000 USD, 1500 products sold in one month

Thái Nguyên Việt Nam

Professional I – Sub PQC Part – New model- Receive information related to new products and organize meetings, send information to relevant departments before trial production - Follow up the process of trial production of new models, change materials, and make improvements when errors occur. Evaluation of results after trial production - Analyze and improve on-stage errors

14 Nguyễn Gia Thiều Hà Nội

Sale representative- Explore the luxury goods market, find potential customers - Introduce products, negotiate to close luxury product sales contracts, plan and deliver goods to customers- Taking care of fan page (Son Tin luxury), Organize a customer appreciation program