Mayank Tripathi Email & Phone Number

Seattle, Washington

• Executed EU Digital Service Tax compliance program requiring WW collaboration across Product, Tech, Operations, Legal, Public Policy, Public Relations, Strategic Communications, Tax and Accounting.
• Implemented authoritative Fee adjustment service launch WW to streamline customer’s Fee adjustment experience.
• Managed migration of monolithic Service into 11 microservices resolving security risks and vulnerabilities caused by unsupported software, reduce technical debt, support cost and innovation cost by simplifying Tech.
• Led Tech implementation of EU’s General Data Protection Regulation (GDPR) compliance and US Federal Trade Commission’s Children’s Online Privacy Protection Act (COPPA) compliance across 32 disparate teams.
• Managed cross-org collaboration across Amazon Devices, Alexa Music and Amazon Music to launch Amazon music on 10+ Amazon Alexa, Fire TV and Echo devices.
• Built and executed roadmap, relationships, program plan and cross-org leadership alignment for delivering Service re-architecture of Voice (Alexa, Alexa on Mobile) and Visual clients (iOS and Android mobile Apps, Web.

Greenville, South Carolina Area

• Formed Test org, built team and implemented Test framework for multi-million global Digital Portfolio.
• Standardized/optimized processes to transform loss making entities into million-dollar profit ventures.
• Governed global implementation of SalesForce.com ecosystem for client’s digital initiative across North America, Europe, South America, Africa, Asia and Australia.
• Managed multi-disciplinary teams to integrate CRM solution, ERP financial solution, ERP warehousing solution, several key Supply Chain and Marketing & Sales applications.

Greenville, South Carolina

• (Erstwhile LOGICA)
• Provide direction and leadership to global project teams.
• Successfully orchestrated critical projects involving multiple vendors and business partners to implement complex solutions.
• Played a pivotal role in implementing Clients solution to support Walmart's Site-to-Store initiative.
• Implemented cross platform solutions for Order to Cash and Supply Chain.
• Provided technical consulting for several internal and external entities.

Greenville, South Carolina

• Trained and lead multiple technical teams that support applications on Windows, Unix, IBM MVS/zOS, HP MPE/iX platforms.
• Architected several Full-stack solutions and lead the teams to deliver the same with quality.
• Performed award winning technical integration of complex Client applications after Client’smerger with another business using Microsoft Dynamics SL.
• Architected numerous solutions using Web Services to integrate disparate platforms withinternal and external systems.
• Designed and developed automatic processing of Backorders based on complex,customizable and user maintained Customer/Product priority matrix.
• Travelled across US performing Networking, Hardware and Software upgrades ondistributed Servers for Client.

Bangalore, India

• (Erstwhile IMRGlobal)
• Created and managed a Core team of resources that shared Functional knowledge to become SME's of respective verticals.
• Managed a team of technical resources that supported multiple applications.
• Designed and developed highly scalable solution for Intermac Scanners using Mobiletechnologies for Client's Warehouses.
• Developed and managed several key Marketing and Sales (M&S) applications likeSalesforce Analytics, OnBase Imaging, Edify Telephony and Data Analytics.
• Participated as SME to implement Order Management Solution (B2B) hosted on internal and external Web Portals.