Senior Technical Program Manager
Current▪ Executed EU Digital Service Tax compliance program requiring WW collaboration across Product, Tech, Operations, Legal, Public Policy, Public Relations, Strategic Communications, Tax and Accounting.▪ Implemented authoritative Fee adjustment service launch WW to streamline customer’s Fee adjustment experience.▪ Managed migration of monolithic Service into 11 microservices resolving security risks and vulnerabilities caused by unsupported software, reduce technical debt, support cost and innovation cost by simplifying Tech architecture.▪ Led Tech implementation of EU’s General Data Protection Regulation (GDPR) compliance and US Federal Trade Commission’s Children’s Online Privacy Protection Act (COPPA) compliance across 32 disparate teams.▪ Managed cross-org collaboration across Amazon Devices, Alexa Music and Amazon Music to launch Amazon music on 10+ Amazon Alexa, Fire TV and Echo devices.▪ Built and executed roadmap, relationships, program plan and cross-org leadership alignment for delivering Service re-architecture of Voice (Alexa, Alexa on Mobile) and Visual clients (iOS and Android mobile Apps, Web App, Web Player, and TV platforms Apps on Roku, Xbox, FireTV and Android TV).▪ Planned and executed Org's Annual Operational Planning to outline annual roadmap for Product and Tech teams in US, Canada, China and India.