Mayank Sharma Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Designing sales enablement framework to enable client-facing practitioners, across different countries, better understand client needs.
• Exploring the integration of generative AI in daily workflows to improve productivity. Regular user of generative AI tools, specifically ChatGPT, in day-to-day operations at Deloitte.
• Using data and analytics to drive insights to shape and implement learning experience for Operate - Deloitte's new business model.
• Leading the organization and planning of a global webinar to introduce Deloitte's new offering across various geographies. As part of this, coordinating with speakers, learning designers, and the registration team to.
• Designed scalable badging solution, by defining workflow triggers and automating new badge requests, that led to elimination of manual administrative tasks.
• Performing data analysis and generating actionable insights for driving curriculum adoption, globally.

Vancouver, British Columbia, Canada

• Led training design strategy for implementation of new data management system.
• Co-led Rapid Response Team that was designed to remove bottlenecks from operational processes.
• Worked with Senior Managers to develop talent development strategy for Canadian Operations.
• Introduced collaboration tools, like Mentimeter / ThinkTank, to evaluate meeting quality in real-time.
• Enabled Learning teams to implement newly launched courses.

Mumbai Area, India

• Led daily standup Scrum meetings to monitor progress of different ongoing projects.
• Managed training campaigns for Accenture’s Artificial Intelligence (AI) division.
• Collaborated with various contacts and managed logistics for training delivery, across different cities.
• Designed SharePoint-based feedback tracking mechanism for evaluating quality of programs.
• Prepared Excel-based dashboard to evaluate effectiveness of programs based on survey feedback.

Mumbai Area, India

- Aligned to Artificial Intelligence (AI) learning and development division- Worked with Learning Enablement and Learning Experience teams to design training scenarios for enabling transfer of learning through social learning.- Worked with various point of contacts and managed logistics for training delivery across different cities.- Designed.

Mumbai Area, India

- Reviewed performance of each writer and reported it to stakeholders as and when requested.- Coached new joiners to ensure they are aware of the best practices shared within team.- Performed training need analysis to identify skill gaps within the team and designed training curriculum to upskill the team in the identified improvement area.- Facilitated.

Mumbai Area, India

Content Writing- Wrote SEO-friendly write-ups on various electronic products like projectors, computers, etc.- Performed researches to ensure accuracy for the presented facts.- Interviewed product manufacturers to learn more about the targeted product.