Please complete the CAPTCHA to continue
@amazon.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Omar Martínez is listed as Amazon Web Services EC2 | Global Technology Leader | Driving Technological Innovation & Operational Excellence | Portfolio Management | Program Management | Servant Leadership at Amazon Web Services (AWS), based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at amazon.com and a matched LinkedIn profile for Omar Martínez.
Omar Martínez previously worked as Senior Program Manager, EC2 Capacity Planning at Amazon Web Services (Aws) and Software Engineering Senior Manager at Express Scripts. Omar Martínez holds Computer And Information Sciences, General from Pace University.
This section adds company-level context without repeating Omar Martínez's masked contact details.
AeroLeads found 1 current-domain work email signal for Omar Martínez. Compare company email patterns before reaching out.
Dynamic IT leader with over 15 years of experience in driving operational excellence and technological innovation across diverse industries. Currently serving as a Senior Program Manager at Amazon Web Services (AWS), where I excel in leading cross-functional teams to launch new AWS regions globally, optimizing efficiency, and enhancing customer satisfaction. My commitment to leveraging advanced technologies has resulted in significant improvements in various companies and I strive to continue delivering transformative results.Some of my career highlights include:AWS Region Launches: Successfully championed multiple launches, including India, Zurich, Dubai, Spain, and Israel, significantly enhancing AWS's global footprint.AI/ML Initiative at Express-Scripts/CIGNA: Directed a transformative $9M AI project that generated monthly savings of $250K while greatly improving & optimizing the customer experience.Innovative AI Bots Development: Created AI bots for autonomous handling of customer Rx requests, achieving a 42% improvement in NPS and CSAT scores.Skills:Servant People LeaderOperational ExcellenceProgram & Project ManagementCross-Functional Leadership My approach is simple... I drive improvements in productivity, process, customer satisfaction and profitability through effective management & operational excellence. I own, manage and execute roadmaps that shape the vision and direction of a company.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Seattle, WA, US
In my current role at AWS, I excel as a key strategic leader, guiding cross-functional teams to establish new AWS regions globally. This involves:➥ Orchestrating the entire process of delivering capacity to internal and external customers, ensuring optimal balance and timely adjustments based on dynamic forecasts.➥ Pioneering operational model.
St. Louis, MO, US
In this pivotal role, I led the software solutions department, focusing on AI and Development teams, where I:➥ Directed a transformative $9M Artificial Intelligence and Machine Learning initiative, achieving substantial monthly savings of $250K and marked improvements in customer experience.➥ Developed innovative AI bots to autonomously handle customer Rx.
St. Louis, MO, US
As the leader of the Tier 1 GENESYS Platform team, my responsibilities included:➥ Managing operations and support of all contact center tools and digital channels, handling nearly 2M IVR calls per day.➥ Launching the Refill-by-text initiative using GENESYS Composer, which significantly improved customer convenience during the COVID-19 pandemic.➥.
St. Louis, MO, US
Hired to lead and establish the company's first Enterprise Monitoring Engineering Team. In this pivotal role➥ I led the teams to transform and provide a world-class monitoring capabilities➥ created alerting to bring visibility & awareness to maintain the reliability of business critical infrastructure, systems, network, and applications.➥ established 24x7.
Hired as consultant in various engineering and leadership capacities. Led successful integrations in Enterprise Monitoring, coordinated cross-team initiatives, built effective & high-performing teams to handle large implementations and software transformation.
New York, NY, US
Led an organization responsible for 24x7 global systems & applications in the USA, EMEA and APAC. Provided leadership for delivery of IT services, including strategic planning for all initiatives, effective controls to meet company policies as well as standards in order to generate optimal results for the company. Established and maintained a.
Quick answers generated from the profile data available on this page.
Omar Martínez works for Amazon Web Services (AWS).
Omar Martínez is listed as Amazon Web Services EC2 | Global Technology Leader | Driving Technological Innovation & Operational Excellence | Portfolio Management | Program Management | Servant Leadership at Amazon Web Services (AWS).
AeroLeads has found 1 work email signal at @amazon.com for Omar Martínez at Amazon Web Services (AWS).
Omar Martínez is based in New York City Metropolitan Area, United States, United States while working with Amazon Web Services (AWS).
Omar Martínez has worked for Amazon Web Services (Aws), Express Scripts, Jpmorgan Chase, Icap, Savvis, Centurylink, Boehringer-Ingelheim,, and Merrill Lynch.
You can use AeroLeads to view verified contact signals for Omar Martínez at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
Omar Martínez holds Computer And Information Sciences, General from Pace University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts