Christopher Samuel Email & Phone Number

Atlanta Metropolitan Area

Chesapeake, Virginia

Perform installation, maintenance and troubleshooting of En-Route Automation Modernization (ERAM) systemsProvide upgrades and modernization to the ERAM, ERIDS, ATOP, TBFM, TFDM systems for the FAAInstall Air Traffic Control equipment, cable trays, anchoring systems, CAT5 and CAT6 cabling systems, and floor tile cut-outsSet up and maintain Training Test.

Installs, terminates and tests cable (Cat 5e, Cat 6 and Fiber).Installs cable pathway systems (cable trays, cable racks, J-hooks or D-rings).Dress and route cable into telecommunications closets, modular furniture and other work areas.Build out telecommunication and equipment rooms.

Remote

• Answered inbound customer service calls to diagnose and troubleshoot technical issues with internet, cable and phone services
• Documented tickets and noting customer records of services provided, escalations to other departments, and scheduling of technicians
• Supported Android, Apple, Windows as well as Roku and Smart TVs in a volume of over 350 tickets per week
• Maintained professional customer service and strived to remedy situations in the quickest way possible

Norfolk, Virginia

Installs, terminates and test cable(Cat 5e/6).Installs transmitters, repeaters and receiversDress cable into telecom cabinetAcquire new job-sites

Virginia Beach, Virginia

Responsible for space cleanliness, trained new employees, prevented contamination, prepared forty-two different menu options, maintained equipment and prepared ingredients.

Winchester, TN

Developed land for a community, store, restaurant, hotel and marina, removed trees/brush, planted trees/flowers, and lawn care.

La Plata, MD

Greater San Diego Area

kept records, processed paperwork, registered patients, sent notifications, booked appointments and patient relations representative

Guantanamo Bay, Cuba

managed a $50,000 budget, the mail room and property’s keys, inspected all fire safety equipment, filed vehicle reports, scheduled vehicle maintenance, tracked company pagers, cell phones and vehicles, made employee IDs and signs

Norfolk, Virginia Area

screened potential blood donors, prepared equipment for blood drive, delivered blood, took vital signs, properly stored/processed plasma and whole blood.

Portsmouth, VA

after orthopedic surgery care; managed pain, provided occupation/physical therapy, gave patient report, performed full body assessments, administer medications, phlebotomy, IV therapy, monitored vital signs and documented in electronic medical records