Scott Johnston Email & Phone Number

Turin, It

Oversee North America operations, including R&D, manufacturing, logistics, shipping, and sales strategies. Maintain direct interaction with key customers and corporate account owners to facilitate outstanding customer experience. Supervise 17 direct reports across team of 45. • Reduced 20% turnover rate significantly by improving “voice of the employee surveys,” creating activities to increase engagement, and addressing compensation rates. • Recruited, hired, onboarded, and trained 10 full-time staff members in sales, marketing, R&D, and operations; partnered with recruiters to screen and select new hires.

Tokyo, Jp

Drove selling and pricing strategies for life science chemicals, targeting academic and industrial customers using chemicals for research and development. Managed 10 department heads and 70 employees across operations, marketing, sales, and customer service functions. Demonstrated collaborative leadership skills, establishing mutually accessible goals, tracking to monitor targets, and coaching teams through one-on-one meetings. • Strengthened key distribution relationships with industry leaders, such as Thermo Fisher, leading to 50% channel growth. • Developed digital presence across market through new website development and SEO practices; resulted in 400% growth in daily clicks and page visits.

Hired as employee #4 at startup company, progressing to lead team of 7. Defined product quality standards and strategy for ophthalmology products used in retinal imaging, engaging customers at clinics to identify, develop, and sell product. Scheduled manufacturing of product, sourced parts, and oversaw design changes. • Gathered vital information on most important technology elements by assessing “voice of the customer” results, interacting with hundreds of industry professionals, and developing plans to meet customer needs and company vision.• Relocated facility to expand from 3,000 to 10,000 square feet; collaborated with logistics team to set up sales, marketing, manufacturing, and other key operational departments.

Hercules, Ca, Us

Applied management experience and sales expertise to drive account growth, brand marketing, pricing strategy, and financial targets for key accounts, such as Genentech, Grifols, and Abbott in life sciences research and clinical diagnostics market. Delivered service management, procurement, science lead execution, and instrumentation. • Increased reagent revenue by 5-6% for Genentech by focusing on value propositions, influencing decision-makers, and applying exceptional communication skills to understand customer needs. • Facilitated introduction of digital PCR technology to Genentech, selling first 3 offerings.

Burlington, Ma, Us

Drove corporate relationships with portfolio valued at $72M in annual sales, including Amgen, Roche, and GSK. Developed global contracts that demonstrated annual growth and ensured terms were met at client sites. Worked collaboratively with local sales team to get buy-in on various initiatives.

Burlington, Ma, Us

Recruited, hired, trained, and supervised 6 account managers and 3 specialists overseeing core business (academic and industrial clients) in Western Region selling to from portfolio of 50,000 products. Maintained high employee retention rate by empowering and motivating team members. Educated on how to maximize effectiveness of sales calls and develop account maps while ensuring 100% accountability and clearly defined goals. • Named #1 region in US with 15% year-over-year growth in 2007 while exceeding all targets. • Launched onsite stocking and monitoring programs, resulting in 10% annual growth; focused on local sourcing and stocking, rented warehouses, and customer satisfaction.

Bs, Animal Science

Sandler Sales Training | Spin Sales Training | Time And Territory Management Training