With over two years of experience in the hospitality and entertainment industry, I am passionate about creating memorable and personalized experiences for customers. I have a bachelor's degree in management, and I am currently a vacation planner at Walt Disney World, where I help guests plan their dream vacations and make the most of their time at the resort.In my role as a vacation planner, I use my customer service and sales skills to provide tailored and thoughtful solutions that fit each guest's needs, preferences, and budget. I also share tips, tricks, and insider information on how to enjoy the park's attractions, entertainment, dining, and shopping options. I work with a diverse and collaborative team of cast members, who share my commitment to excellence, innovation, and fun. Previously, I was a sales expert at AT&T, where I assisted customers with choosing the best products and services for their lifestyle, and achieved sales benchmarks and milestones. I also have experience as a facilities assistant at Nova Southeastern University, where I oversaw various sports events and coordinated with marketing teams. I have skills in calendaring, presentations, and Microsoft Outlook, which I use to organize and communicate effectively.