I am responsible for developing user-facing features on web, iOS, and Android platforms that enhance the online grocery shopping experience for millions of customers. With an MBA and a CS engineering background, I bring a unique combination of business acumen and technical expertise to my role, enabling me to deliver solutions that are customer-centric, data-driven, and scalable.I have over 8 years of product management experience across various domains, including e-commerce, SaaS, logistics, and HR. I have led teams of engineers, designers, and QA to build and launch products that solve real problems and create value for users and stakeholders. Some of my achievements include increasing conversions by 2x, order value by 25%, and referrals by 10x at Goodfood Market, improving CTR and ATC for the home vertical at Walmart e-commerce, and scaling the warehouse and purchase management systems at Furlenco. I am passionate about creating products that make a positive impact on people's lives and businesses.
-
Product ConsultantToronto, On, Ca
-
Product LeadCgi Sep 2021 - PresentToronto, Ontario, Canada• Sole PM who led development of user facing features on web, iOS, Android Signup, Browse, Recommendations, Search, Checkout • Drove iterated improvement on entire signup funnel from pricing page to payment to improve conversions by 2x• Drastically improved visibility and nudge of Referral program to generate 10x more invites• Implemented a new content management system to reduce TAT for Marketing promo updates on app from 2 weeks to 2 hours• Built a new recommendation engine via 3rd party integration to improve order value by 25%• Analyzed over 1000+ feedback points on Hotjar and 50+ heat map videos to drive 10+ pinpointed product improvements; conducted 15+ A/B tests and monitored impact on Google Optimize through launch• Conducted 1 hour weekly shadow calls with customer support team to gain early customer feedback to improve NPS score from 60 to 80• Migrated product data from database to PIM to reduce product update TAT for Ops team from 2 days to 1 hour -
Senior Product ManagerWalmart Ecommerce Aug 2016 - Jul 2021• Led development for improvements on Search page and Item Page for Home Vertical on Walmart to improve CTR, ATC • Category is responsible for $2.5B in revenue from 15M monthly visitors• Built a Quick View experience on Search Page on web and App, which saw a lift of 15 bps on CTR• Customized the Search experience for the Home Vertical with a new pill based UI to improve CTR by 25bps• Redesigned the Item Page ATF experience for a ATC lift of 20bps• Devised a new summary view of product reviews on item page which increased ATC by 30bps• Analysed 2000 text based feedback points to drive product development; conducted 10+ A/B tests -
Product ManagerCapillary Technologies Apr 2013 - Jul 2016• Responsible for vision, roadmap, and requirements gathering of Conquest, a web based retail customer intelligence tool used by ~100 brands • Wrote the specification for brand new Dashboards on Conquest which saw twice as much usage as the traditional reports from more than 180 brands such as Pizza Hut (Australia), Mark & Spencer’s (Czech), Courts (Singapore) • Introduced GA to Conquest to track user behaviour and feature usage to drive data driven development• Created Product Marketing and Sales collateral – Quick Reference Guides, Factsheets; kick started documentation portal which was later taken over by dedicated team; conducted Sales office hours• Interviewed 20+ CXOs to design customer first self serve tool
R M Education Details
Frequently Asked Questions about R M
What is R M's role at the current company?
R M's current role is Product Consultant.
What schools did R M attend?
R M attended Indian Institute Of Management, Lucknow, Copenhagen Business School, National Institute Of Technology, Trichy.
Not the R M you were looking for?
-
1hotmail.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial