Mahmoud Raafat Email & Phone Number

Cairo, Egypt

•Manual Testing: Execute manual tests to identify defects and validate functionality.•Automation Testing: Assist in creating and running automated test scripts.•Test Environment Setup: Help configure and maintain test environments.•Documentation: Maintain detailed test plans, cases, and results.•Quality Assurance: Follow QA best practices and contribute to process improvements.•Collaboration: Work with developers and stakeholders, communicate testing progress.•Learning: Stay updated with testing tools and methodologies, participate in training.● Gathering Requirements from Stakeholders and make use cases and user stories.● Creating test cases based on System Requirements Specifications (SRS) documents on Tuskr.● Execute manual tests to identify defects and validate functionality, usability, and performance.● Automation Testing using Selenium Webdriver C#● performance testing using J Meter, API testing using Postman.● Conduct regression testing, API Testing to verify bug fixes and software enhancements.● Providing timely status reports on testing progress. (JIRA&trello)

Egypt, Dubai.

• Managing and supporting Active Directory, Group Policy, DNS, DHCP, and CCTV systems.• Installing and Configuring computer hardware, software, systems, networks, printers, finger print attendance.• Network Designer (Internal LAN, Switches, WAN connectivity, cameras). • Responding in a timely manner to service issues and requests• Providing technical support across the company (in person or remotely)• Troubleshooting and Repairing equipment as necessary.

Cairo Governorate, Egypt

• Installation and integration Huawei Telecommunication Equipment. • Microwave link survey (north coast project) (Vodafone). • Expansion 3G and installation new micro site (Orange). • Installation 4G (Etisalat).• Installation and commissioning new sites (WE).

Te Data, Infinity Tower, 8 El-Mohandes Mohammed Hasan Helmy, Gazirat Mit Oqbah, Agouza, Giza Governo

• Diagnosing and Resolving issues for landline cables and routers.• Troubleshooting technical issues for internet connectivity• Team leader of technical support staff.• Talking customers through a series of actions to resolve a problem.• Managing multiple cases at one time.• Installing light current infrastructure networks, Racks, CCTV systems, fire alarm & fighting systems, Fiber optics transmission.

Diploma Of Education, Information Technology And Entrepreneurship

Bachelor Of Laws - Llb