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Adesina Adedokun Email & Phone Number
Operations Strategist | Customer Success and Marketing Manager |
at
The Éclat Group
1 work email found
@fcmb.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations Strategist | Customer Success and Marketing Manager |
Location
St John’s, Newfoundland and Labrador, Canada
Who is Adesina Adedokun? Overview
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Quick answer
Adesina Adedokun is listed as Operations Strategist | Customer Success and Marketing Manager | at The Éclat Group, based in St John’s, Newfoundland and Labrador, Canada. AeroLeads shows a work email signal at fcmb.com and a matched LinkedIn profile for Adesina Adedokun.
Adesina Adedokun previously worked as HR Business Partner || Customer Success Manager at Alaarietu Cleaning Services Inc and HR Business Partner || Customer Success Manager at Alaarietu Cleaning Services Inc. Adesina Adedokun holds Graduate Diploma In Business Administration, Business Administration And Management, General from Memorial University Of Newfoundland.
Company email context
Email format at The Éclat Group
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{first}.{last}@fcmb.com
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AeroLeads found 1 current-domain work email signal for Adesina Adedokun. Compare company email patterns before reaching out.
Profile bio
About Adesina Adedokun
Results-driven professional with over 6 years of experience in the financial industry, specializing in client management, HR, and operations strategy. Skilled in building and maintaining productive client relationships through trust and commitment. Demonstrated expertise in customer service, complex issue resolution, and client retention. Adept at setting clear goals, troubleshooting problems, and collaborating with partners to enhance customer experience. Proficient in account management, product management, document control, and profit maximization. Known for strategic planning, strong interpersonal skills, and fostering positive team relationships.
Listed skills include Customer Service, Leadership, Microsoft Word, Research, and 7 others.
Current workplace
Adesina Adedokun's current company
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8 roles
Adesina Adedokun work experience
A career timeline built from the work history available for this profile.
Hr Business Partner || Customer Success Manager
Hr Business Partner || Customer Success Manager
Identify, research, and resolve complex client issues through proactive engagement. Developed a comprehensive FAQ and troubleshooting guide that reduced repeat inquiries.Redesigned recruitment and onboarding processes, increasing job satisfaction and integrating new hires seamlessly, increasing job satisfaction by 35%Established strategic partnerships with department heads to align HR initiatives with business goals, boosting efficiency.
Hr Business Partner || Customer Service Manager
Led customer engagement strategies, increasing satisfaction by 85% and driving 130% sales growth annually.Resolved complex client issues through collaboration with internal teams, identifying upsell opportunities.Onboarded and trained new representatives, reducing turnover by 20% while overseeing support across multiple channels.Partnered with senior management to align HR strategies with business objectives, focusing on talent acquisition and retention.Analyzed HR metrics and employee feedback, driving improvements in engagement, productivity, and workplace culture.
Entrepreneur
Operations Strategy Specialist || Customer Service Specialist
Established and managed relationships with key clients, driving long-term engagement and satisfaction.Investigated and addressed intricate client issues, collaborating with internal teams for prompt resolutions, resulting in a 50% boost in customer satisfaction, retention, and loyalty, and a 30% reduction in account closure rates.Protected confidentiality of client and stakeholder static data with strict adherence to security protocols.Onboarded retail and corporate clients onto digital banking platforms, enabling seamless transaction experiences.Led monthly reviews with Internal Control Officers, consistently surpassing the bank’s 95% compliance standard.Led monthly reviews with Internal Control Officers, consistently averaging 98% compliance to exceed the bank’s standards.
Oct 2020 - Sep 2024
Customer Service Officer (Executive Trainee)
Sep 2018 - Oct 2020
Project Supervisor/Independent Monitor-Ipds
• Successfully certified over 95% coverage of Polio Immunization and documented appropriately. Made sure officials worked in line with protocols, policies and guidelines. • Ensured safe handling, storage and administration of vaccinations. Checked medical histories and noted allergies to ensure safe process. Confirmed proper house marking by the vaccination teams.• Enlightened caregivers about the importance of immunization, followed recommended schedule and verified proper immunization of eligible children by the vaccination teams. • Analyzed monitoring data per settlement. Collected reliable information on program performance and awareness.
Apr 2018 - Jun 2018
3 education records
Adesina Adedokun education
Graduate Diploma In Business Administration, Business Administration And Management, General
Master Of Science (M.Sc.), Microbiology, General
Bachelor’S Degree, Microbiology
FAQ
Frequently asked questions about Adesina Adedokun
Quick answers generated from the profile data available on this page.
What company does Adesina Adedokun work for?
Adesina Adedokun works for The Éclat Group.
What is Adesina Adedokun's role at The Éclat Group?
Adesina Adedokun is listed as Operations Strategist | Customer Success and Marketing Manager | at The Éclat Group.
What is Adesina Adedokun's email address?
AeroLeads has found 1 work email signal at @fcmb.com for Adesina Adedokun at The Éclat Group.
Where is Adesina Adedokun based?
Adesina Adedokun is based in St John’s, Newfoundland and Labrador, Canada while working with The Éclat Group.
What companies has Adesina Adedokun worked for?
Adesina Adedokun has worked for The Éclat Group, Alaarietu Cleaning Services Inc, Eazydrop Swift Services, The Honeytorium, and First City Monument Bank Limited.
How can I contact Adesina Adedokun?
You can use AeroLeads to view verified contact signals for Adesina Adedokun at The Éclat Group, including work email, phone, and LinkedIn data when available.
What schools did Adesina Adedokun attend?
Adesina Adedokun holds Graduate Diploma In Business Administration, Business Administration And Management, General from Memorial University Of Newfoundland.
What skills is Adesina Adedokun known for?
Adesina Adedokun is listed with skills including Customer Service, Leadership, Microsoft Word, Research, Management, Public Speaking, Marketing, and Team Building.
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