Served as a member of the leadership team for the HR Shared Service Centre in driving the HR collective agendaManaged Performance, Rewards & Benefit Operations for Standard Chartered Bank globally covering more than 90000 employees across 79 countriesEnsured effective delivery of products and processes within the broader Performance, Reward & Benefits (“PRB”) function, by administration of processes, activities by leveraging on technologyDesigned and implemented a robust risk mitigation and governance framework to identify, track and manage risks for HR processesEnsured financial targets are met and identified opportunities to drive cost efficiency and savesDrove continuous improvement program for various HR product suites to deliver a simple, scalable and sustainable solutionsStreamlined dashboards, analytics and provided insights to the leadership team on key metrics, data standards etcProvided advisory services to Regional/Country HR and Service Delivery teams on complex process management and ensured delivery of products jointly with Regional and Country HR / SD Heads

Key areas of responsibility included managing Total Rewards, HR policies, Performance Management, Talent Management, HR Operations, HR Technology, HR Dashboards, HR Cost Budgeting and Employee Recognition programs