At Boisset Collection, we believe in creating unforgettable experiences that blend the elegance of wine with the art of living. As a Wine Ambassador, I have the privilege of introducing connoisseurs and novices alike to our exceptional portfolio of wines through personalized wine tastings, exclusive events, and bespoke custom label offerings.My role extends beyond just sharing our world-class wines; it’s about crafting a unique and memorable journey for each client. I specialize in direct-to-consumer sales, ensuring that every bottle finds its perfect home. Additionally, I take pride in growing our passionate community by recruiting discerning members for our prestigious Wine Society, where they can explore the finest vintages, access rare collections, and indulge in the luxury that Boisset is known for.Join me as we toast to excellence and celebrate the rich tapestry of flavors that define the Boisset Collection.This description should reflect your enthusiasm for the role and the sophisticated nature of the Boisset Collection.

I am representing Bandero Tequila, my role is to drive the brand’s growth in retail environments, including liquor stores, grocery chains, and other off-premise accounts. I am responsible for increasing sales, expanding distribution, and elevating Bandero Tequila’s market presence

Managed and serviced a portfolio of over 400 retail accounts across the Los Angeles area, ensuring effective distribution, promotion, and merchandising of Swedish Match products. Key responsibilities included: • Primary Liaison: Acted as the lead point of contact for all account-related matters, building strong relationships with stakeholders and ensuring customer satisfaction. • Revenue Growth: Drove revenue in the assigned territory by securing renewals, negotiating contracts, and upselling products and services. • Product Expertise: Gained a deep understanding of Swedish Match’s offerings, effectively communicating competitive advantages to clients. • Client Relationships: Built trusted advisor relationships with key accounts, ensuring timely and successful delivery of solutions aligned with customer needs. • Strategic Communication: Reported on monthly/quarterly initiatives to both internal and external stakeholders. • Business Development: Identified growth opportunities within existing accounts to meet or exceed sales quotas. • Performance Tracking: Monitored key account metrics, including quarterly sales results and annual forecasts. • Team Collaboration: Worked closely with the sales team to capitalize on growth opportunities. • Issue Resolution: Managed challenging client requests and escalations, ensuring swift resolutions.Consistently achieved or exceeded sales goals, contributing to the company’s success by effectively managing accounts and driving growth in a competitive market.

I lead the strategic and operational efforts of our over-the-road trucking company. My role encompasses a wide range of responsibilities, including: • Driver Recruitment and Management: I oversee the recruitment, interviewing, hiring, and training of our driver workforce, ensuring we maintain a team of highly skilled professionals. • Regulatory Compliance: I ensure that BBSL Logistics remains compliant with all Trucking Authority regulations and licensing requirements to keep our business operating smoothly. • Operations Leadership: I lead our Oversight Team in managing the movement, tracking, warehousing, and shipping of Food Products, Consumer Packaged Goods, and Wine & Spirits across the United States. • Supply Chain & Procurement: I direct our forecasting and purchasing team, managing the procurement of 8 million gallons of bulk and packaged goods annually, collaborating with major partners like Costco, AB InBev, and Albertsons. • Technology Implementation: I identified and implemented a Transportation Management System (TMS) that integrates real-time delivery tracking and electronic signature capture, enhancing our dispatching efficiency and accuracy. • Fleet Expansion: I spearheaded the acquisition and preparation of our trucks and trailers, driving a 30% growth in the company’s earning potential.At BBSL Logistics, I was responsible for building a robust and efficient logistics operation that delivered exceptional service across the United States.

As a Territory Manager at British American Tobacco, I was responsible for managing and growing a portfolio of 140 convenience outlets across Southern California, contributing to an annual sales revenue of $13.8 million. My role involved building and nurturing strong relationships with store managers, owners, and key stakeholders. I provided expert guidance on product knowledge and consumer trends, assisting clients in developing tailored business plans to maximize profitability.Key Responsibilities: • Developed and executed customer-level strategies by staying ahead of the ever-evolving tobacco category, ensuring long-term success within my assigned territory. • Identified and aligned key priorities for customers, working closely with external partners to drive joint initiatives. • Operated as a program manager, coordinating business reviews and initiatives across multiple third-party teams to enhance customer outcomes. • Identified opportunities for growth and enhanced customer experiences through data-driven insights and feedback. • Led key initiatives for customers, proactively following up and escalating to ensure alignment with mutual goals. • Advocated for feature enhancements and new product opportunities to improve customer satisfaction and competitive positioning. • Assisted in the development of tools, standard operating procedures, and processes to support strategic account services.Territory Assignments: • Gardena, CA: July 2019—December 2020 • Reseda, CA: January 2018—July 2019 • Camarillo, CA: June 2017—January 2018 • Aurora, CO: February 2017—June 2017 • Aurora West, CO: August 2015—February 2017 • North East Denver, CO: July 2014—August 2015

I was entrusted with optimizing the utilization of sales benefits and business exceptions for our Global Sales B2B accounts, representing over $20 million annually. My role was pivotal in negotiating business decisions that aligned with Delta’s sales revenue growth strategies, while also serving as the key escalation point for strategic accounts.I specialized in resolving complex travel agency ticketing issues, interpreting and verifying unique fare and ticketing rules across multiple airline partners, and addressing a variety of travel-related challenges from pre- to post-travel. My work strengthened Delta’s B2B relationships by building and maintaining strong customer connections through daily interactions.In addition to supporting Delta’s Global Sales efforts, I ensured that our customer accounts were well-informed with accurate and up-to-date information on Delta Air Lines, as well as our Joint Venture and SkyTeam partner sales programs, policies, and products. My expertise in ticketing rules and corporate travel benefits continuously expanded, allowing me to further support the Sales team through internal presentations, joint sales calls, trade shows, and webinars.I reported directly to a Global Sales Support performance manager, and my contributions were integral to Delta’s Sales model, enhancing our competitive position in the global marketplace.

Dedicated to providing exceptional customer service in dynamic airport environments. Responsibilities include assisting customers with ticketing, baggage check-in, and gate boarding, ensuring smooth travel experiences. Skilled in using computer systems for ticketing and seat availability, managing travel documentation, and handling baggage. Proficient in guiding unaccompanied minors and passengers with disabilities. Committed to safety-conscious practices in all operations.