Abraão Alves

Abraão Alves Email and Phone Number

Translator and Customer Service Specialist @ Heinemann Americas, Inc.
coral gables, florida, united states
Abraão Alves's Location
Fortaleza, Ceará, Brazil, Brazil
About Abraão Alves

My previous work experiences, 59 countries and 5 languages made me confident in my ability to deal with people of different nationalities and cultural backgrounds, provide excellent customer service andsolve problems easily. In order to build customer loyalty, I truly believe in my skills.Passionate about languages, I am polyglot and I am constantly studying to extend my knowledge and learn new languages.I like to describe myself as a results-oriented worker, organized, energetic, communicative, stress resistant, flexible and motivated to constantly develop my skills and grow professionally.

Abraão Alves's Current Company Details
Heinemann Americas, Inc.

Heinemann Americas, Inc.

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Translator and Customer Service Specialist
coral gables, florida, united states
Website:
heinemann-americas.com
Employees:
95
Abraão Alves Work Experience Details
  • Heinemann Americas, Inc.
    Retail Associate
    Heinemann Americas, Inc. Jan 2024 - Present
    United States
    Onboard Royal Caribbean International, the biggest cruise line in the world. I am responsible for selling, exceed sales target, perform inventories, deliver a great customer service, keep my stores and lockers organized and many other tasks.
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  • Msc Cruises
    Boutique Associate
    Msc Cruises Mar 2022 - Aug 2023
    Geneva, Switzerland
    High standards customer services required. Two contracts achieving goals and targets constantly.
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  • Norwegian Cruise Line Holdings Ltd.
    Sales Assistant
    Norwegian Cruise Line Holdings Ltd. Mar 2018 - Feb 2020
    Miami, Florida, United States
    Ship based ∙ Almost 2 years made me passionate for sales and an expert of all kinds of high quality revenue, from fine jewelry and luxury watches to liquor, perfumes and cosmetics.
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  • Camilla Costa Academy
    Personal Assistant
    Camilla Costa Academy Jul 2017 - Feb 2018
    Fortaleza, Ceará, Brazil
    Manage appointments, financial, revenue, marketing and much more. Deal directly with sponsors, accountants, distributors and employees.The position strongly requires multi-tasking skills.
  • Costa Crociere S.P.A.
    Hospitality Service Specialist
    Costa Crociere S.P.A. Nov 2016 - Jun 2017
    Genoa, Liguria, Italy
    Ship based ∙ Satisfy guests’ needs, providing professional, helpful, and courteous high-quality service and assistance ∙ Manage guests’ account, i.e.: cash payments and account closure ∙ Provide verbal translations in other departments.
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  • Science Translations Traduções
    Translator Freelance
    Science Translations Traduções Feb 2015 - Oct 2016
    São Paulo, Brazil
    Translator Freelancer: Translation and spell check of scientific archives of high complexity ∙ Review documents from other translators ∙ Check correct concepts and meanings between languages ∙ Create a perfect layout among text and charts.
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  • Msc Cruises
    Guest Services Assistant
    Msc Cruises Oct 2015 - May 2016
    Geneva, Switzerland
    Provide full assistance to the hospitality team, acting directly at the front desk in most busy days ∙ Host guests in the gangway ∙ Assist guests with special needs ∙ Print the Daily Program.
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  • Self-Employed
    Freelance Graphic Web Designer
    Self-Employed Jul 2013 - Jan 2015
    Fortaleza, Ceará, Brazil
    Development of web sites and blogs ∙ Graphic designs in overall ∙ Photos and videos editing.

Abraão Alves Education Details

Frequently Asked Questions about Abraão Alves

What company does Abraão Alves work for?

Abraão Alves works for Heinemann Americas, Inc.

What is Abraão Alves's role at the current company?

Abraão Alves's current role is Translator and Customer Service Specialist.

What schools did Abraão Alves attend?

Abraão Alves attended Estácio, Senac Brasil.

Who are Abraão Alves's colleagues?

Abraão Alves's colleagues are Hasan Shaikh, Dryelle Dias, Uma Shankar, Aslam Choudhary, Mohammed Zaid, Natalia Ortiz Ramirez, Bania Rivera Membreño.

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