-Providing fast, reliable technical support of personal or business computers, networks, and devices.-Offering IT solutions for each customers specific needs.-Providing timely answers to customers' questions regarding knowledge and insight into the dynamic, ever-changing world of IT.

-Provided client-side desktop solutions for in-house troubleshooting via JIRA and FreshService.-Re-image new machines to join the domain-Fully setup all required applications-Troubleshoot local, mobile, and remote PC and other network devices-Administrated the JIRA, FreshService, and LastPass systems with minimal access to Active Directory.-Part of cloud migration team from Exchange to 365, and local servers to Azure

-Sole buyer for all customer-needed and in-house parts; average expenditure of over one-hundred-thousand dollars monthly.-Singularly conceptualized, launched and managed an I.M.S. for both, Parts and Inventory, departments.-Responsible for over-seeing six-hundred-thousand dollars of inventory and customer devices.-Accountable for the researching, finding and pricing of exact parts for all customers' devices.-Forecasted the tracking of items purchased using real-time… Show more -Sole buyer for all customer-needed and in-house parts; average expenditure of over one-hundred-thousand dollars monthly.-Singularly conceptualized, launched and managed an I.M.S. for both, Parts and Inventory, departments.-Responsible for over-seeing six-hundred-thousand dollars of inventory and customer devices.-Accountable for the researching, finding and pricing of exact parts for all customers' devices.-Forecasted the tracking of items purchased using real-time E.T.As.-Streamlined and assisted in the receiving of all parts via my I.M.S.-Inaugurated and innovated a Return and Sales sub-division; responsible for R.M.A. of bad parts and online sales of good parts.-Initially used Salesforce, prior to developing my I.M.S., with the intent of incorporating and merging my data fields into Salesforce.-Managed a team of three. Show less

-Assessed all potential clients regarding proficiency levels in English-Synchronized clients’ desires and schedules with fitting teachers-Allocation of accounts payable for approval by Manager/Owner Rafael Jimenez-Performed random evaluations of teachers and courses-Stepped-in as Professor when needed

-Was the sole in-bound/out-bound communications between Vertical crew and GSG-Processed all badges (KAF, CAC, Escort, Visitor, etc.) -Maintained up-to-date notices regarding Vertical’s billeting and housing-“Crash Course” English classes to assure Colombian crews’ ability to adapt and function on base -Escorted crew members to and from essential locations under constant time-sensitive deadlines

-Taught English across six levels of proficiency to executives of prestigious companies such as: Siemens, Citibank, and Roche. -Tailored the courses to the specific needs and wants of clients while incorporating real life material -Creation of thorough lesson planning and detailed record keeping -Administration of testing for every 32 hours of class

-Recorded the manufacturing and shipping of all rolls of paper from all affiliated paper mills-Tracked physical location of all rolls of paper-Logged all consumptions by job and roll -Performed rigorous quarterly audits of all marketed advertisements

-Memorize the entire US zipcode and corresponding mailbox.-Memorize entire Florida zipcode and corresponding mailbox.-Accurately sort packages in a high-pace and time-sensitive environment.-Required to work long hours until all packages were sorted and bagged for shipping.