Computer Technician
Current- Provide comprehensive IT support for over users in clinical and research environments, focusing on troubleshooting hardware, software, and network issues across Windows, Mac, and Linux.- Lead the implementation and maintenance of Audio Visual (AV) systems, enhancing remote and on-site meeting capabilities.- Optimize system performance and security by managing updates, configuring operating systems, and supporting Office 365 and Google Workspace.- Spearhead the creation of technical documentation, streamlining onboarding and support processes for remote and on-site users.- Collaborate with cross-functional teams to identify and resolve technical challenges, ensuring minimal downtime and maximum user satisfaction.