Andy Duncan (Mba,Cissp,Ccsp,Ceh,Cehm) Email & Phone Number

Markham, Ontario, Canada

Markham, Ontario, Canada

Work with various stakeholders to ensure vulnerabilities are triaged and remediated according to the prioritization model.Provide 3rd level incident support and resolution.Facilitate problem-solving discussions and general communications between the business and IT and within IT itselfEducate key organizational stakeholders (e.g. developers, security consultants, executives) on application security matters and impacts on the organization.Development of scripts and/or automation to facilitate the vulnerability management remediation processes.Research and keep up to date of vulnerabilities, emerging threats, techniques, tools, and trends.Provide Level 3 support for complex technical issues involving multiple business areas.Using SCCM Current Branch as main tool in Vulnerability management.Creating and delivering enterprise wide application deployments projects using SCCM Current Branch.Managing and implementing enterprise group policies for workstation environment.Detail-Oriented, organized, methodical, and Figure it Out skills with an analytical thought process.Excellent writing and presentation skills to facilitate communication of vulnerabilities, priorities, and other escalation points to various stakeholders

Canada

Provide in depth operational support for SCCM Current Branch specifically relating to patch management, application deployment, client health and operating system deployment. Analyze and diagnose operational issues related to the SCCM CB environment. Designs creates and maintains current and new processes utilizing SCCM CB for automation and deployment of internal client systems including operating system imaging, software packaging, scripting with PowerShell and or other programming languages and application deployment. Researches, troubleshoots, and resolves complex problems and computing issues related to the operation of internal client systems or enhancing existing systems Analyses data and or error reports from items such as hardware and software inventory to develop standard and custom reporting. Create SCCM reports based on business requirements. Collaborate with the systems, network, and application development teams on enterprise IT projects and architecture changes Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies. Implement best practice solutions into the environment

The Senior IT Infrastructure Specialist is required to perform specialized technical duties in the administration, operations, maintenance and support of the computer centre’s hardware, software, systems and related infrastructure of a large Ministry/Department. Duties include: operations and support of servers, SANs, printers and associated IT peripherals; support for email, domain management and related systems; administration and management of operating systems and other system software; administration of support and maintenance of PCs, laptops, PC software and related equipment; and supervision of professional, technical and support staff.

Applications Specialists are responsible for network related applications, usually of an enterprise nature or that may require special attention.

provide technical training for internationally recognized certification courses

Design and implement technical solutions based on customer requirements

Desktop and domain administration.domain upgradeSCCM 2003 administrationproviding solutions to user or server issues using tools native to the windows operating environment

Master Of Business Administration (M.B.A.), Business Administration And Management, General

MBA

Bachelor Of Science (B.Sc.), Computing

BSC COMPUTING

Education record