Andy Sisler, Ccna, Cissp Email & Phone Number

New Orleans, La, Us

Slidell, La

🔷 Serve as IT Network Consultant & Systems Administrator for clients businesses with up to several hundred employees, specializing in Network Consulting, Systems Administration, and Maintenance. 🔷 Troubleshoot, research, and resolve advanced system problems, and recovery. Prioritize security and cloud-based backup to ensure recovery of data.🔷 Install and support Infrastructure (LAN/WAN) connections, firewalls, switches, VPN, and VLANs.🔷 Install software applications, operating systems, anti-virus programs, drivers, and browsers.🔷 Ensure connection to ISPs, download updates, drivers, and updates. 🔷 Work with Active Directory, Windows Server 2008-2016, Windows 10, Watchguard, Sonicwall, and Cisco Firewalls, NetGear, HP, and Cisco managed switches, Office 365 Exchange, Sharepoint, and OneDrive.🔷 Configure and program client routers.🔷 Balance customer needs to fit within their stated budget.🔷 Identify and resolve customer hardware issues.🔷 Work with customer facilities department to coordinate any additions, moves, or removal of equipment.🔷 Design, install & maintain customer data cables and fiber backbone.🔷 Suggest solutions to customers to improve their technical knowledge or user satisfaction.🔷 Design wireless network solutions for customers.

New Orleans, Louisiana

🔷 Currently serve as Senior Security Administrator and Team Lead for Tier 2 & Tier 3 professionals for a leading IT solutions integrator.🔷 Assigned to the 2.1 million sq. ft. VA Medical Center Hospital.🔷 Serve in a key technical leadership role on a fast-paced, customer-oriented, interdisciplinary team of 400+ overseeing critical infrastructure for a state-of-the-art healthcare provider.🔷 Currently hold a Public Trust clearance.🔷 Use IT standard problem resolution, troubleshooting and data analysis techniques.🔷 Work in Active Directory, Maximo, NEWT, Nessus, Risk Vision, dBat, Tolz, cTolz, ServiceNow and Solarwinds/Toolset.🔷 Perform customer support activities for workstations, laptops, printer hardware & software, including support, troubleshooting, imaging, and patching.🔷 Utilize SolarWinds Toolset to locate vulnerabilities for remediation.🔷 Assist in writing and editing technical reports, CRISP documents, SOPs, MOUs, GRC (Risk Vision) Entries, ISCPA & DR plans, and other GRC (Risk Vision) required documentation.🔷 Ensure VA SMD CRISP compliance and assist in CRISP audits.🔷 Recognized for expertise in Cyber Security document management, security and privacy rules.🔷 Generate vulnerability reports for compliance, and write & review technical specifications.🔷 Perform Vulnerability Remediations, both Tier 2 and Tier 3 in scope.🔷 As Tier 3, work with Information System Security Officers, R2 SMD, and CRISP Teams.🔷 Assist team members and stakeholders with varying functional skills to complete stated mission from start to finish.🔷 Support strategic planning and development of recommendations for automation, process improvements, and incorporation of new technologies specific to access management.

Greater New Orleans Area

🔷 Competitively selected as Director of Information Technologies the New Orleans operations of Entercom, the nation’s 2nd largest radio company, and assigned to assist New Orleans’ #1 ranked radio station, WWL-AM & FM.🔷 Analyzed and resolved issues with desktop/server systems, file recovery, customer support services, LAN/WAN configurations, system software and hardware, wireless network solutions, network infrastructure, and multiple gateways.🔷 Directed the planning, purchase, installation, and project management to integrate hardware and software solutions into multiple operating systems, developing innovative and advanced methods and techniques for implementation.🔷 Installed and supported LAN/WAN connections to both Intranet and Internet via Broadband and T-1 circuits. Prioritized tasks and deadlines. Reviewed systems for PCI/PII data, remediating where necessary.🔷 Worked with Active Directory, Exchange, Linux, HP & Cisco Switches, Watchguard & Sonicwall firewalls, Ubiquity WAPs & switches, and MS Office software.🔷 Member of the Emergency Management Team, participated in development, testing, and implementation of Disaster Recovery processes and procedures, including the aftermath of Hurricane Katrina.🔷 Programmed & configured Entercom’s first help desk software.🔷 Ensured adherence with the Privacy Act, Computer Security Act, HIPPA, and other public laws.🔷 Worked with other engineers in designing and installing RF and satellite systems, as well as diagnosing, maintenance, testing, and support for RF and satellite projects.🔷 Designed, implemented, and installed Novell Netware, Windows 2000-2012 Server, Active Directory, and Linux Server OS.🔷 Configured Linux system with VirtualBox & VMS, Windows with VMWare server, and SQL server software.🔷 Produced and maintained critical documentation on hardware and software configurations.🔷 Earned and maintained all certification and accreditations as directed.

Renton, Wa

🔷 Instructor for CompTIA A+ and Network + classes. 🔷 Also taught Data Communications and Local Area Network classes.

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

Tacoma, Wa

Tacoma, Wa

Tacoma, Wa

Silverdale, Wa

🔷 Served as Squadron Computer Specialist, advising on equipment acquisition, installing software, and repairing hardware.🔷 Held TS/SCI Security Clearance. Honorable Discharge. Various ribbons & medals.🔷 Advised on software/hardware selection after extensive analysis and study.🔷 Determined the effectiveness of different software and hardware needs.🔷 Primary support for software and hardware problems.