Mamoon Ansari Email & Phone Number

Orange, Ca, Us

IT Tasks focused on security and vulnerability remediationWindows Patch management thru PDQ Deploy and PDQ Inventory.Creating and running Powershell scripts to query Active Directory apply security fixesUsing Microsoft System Center Configuration Manager.Using SCCM to add device collectionsUsing SCCM to deploy patches after Microsoft Patch TuesdayUsing Active Directory Group Policy to ensure correct polices are applied to systemsChecking and setting NTFS permissions using icaclsApply various Microsoft security fixes on endpoints and serversTroubleshooting Windows Update issues on clientsUsing Tenable and Rapid7 Nessus scanners to identify security issues and fixWorking with end users to ensure latest software is updatedPerformed On-Call duties for server, endpoint, and financial application issues.

Architect and purchase servers from Dell for deploymentInstall Windows 2022 Operating System and configure iDRAC, RAID, drivers on servers etc.Install and configure Veeam Backup and Replication softwareBackup servers using Veeam to local Synology NAS.Backup servers using Veeam to AWS Amazon S3 bucketsBackup servers using Veeam to Synology C2 Cloud serviceInstall and configure VMware ESX 8 and configure virtual machinesUse and monitor servers using SolarWinds agentInstall and use N-Able RMM remote control and monitor agentExperience with O365 identity management

San Jose, California, Us

Quantum Corporation, 224 Airport Parkway, Suite 300, San Jose, CA 95110: Aug 2010 – PresentTitle: Senior Software Engineer, StorNextSupported installing/configuring and troubleshooting Stornext Filesystem issues on Linux,Windows,MACSupported Disk Arrays such as Seagate and NetApp and installing firmware/nvramInstalled, configured, maintained Quantum DXi deduplication devices for State Farm InsuranceAssisted customers with installing and supporting Stornext firmware upgrades Installed, configured and supported NAS/NFS/SMB/iSCSi protocolsSupported integration of Microsoft Active Directory authentication with LinuxSupported permissions issues with NAS/NFS/CIFS with Active Directory with ACLsSupported data tiering and archiving using Stornext Storage Manager to Amazon AWS and tape librariesAssisted customers with filesystem capacity expansion and backup of metadataInstalled Linux software using rpm, yumAnalyzed network latency/performance and CPU/memory issues using netperf, top,Analyzed disk latency/performance issues using dd, iostatMonitored hardware issues using ipmitool, dmidecode, iDRACAnalyzed Linux logs to troubleshoot software installation and upgradesTroubleshot SAN/Fiber Channel Storage issues on Brocade Fibre SwitchTroubleshot NVMe disk storage issuesSupported and maintained Lattus disk object storageImproved efficiency by writing Linux Bash scripts for NAS healthcheck. Created training course and gave presentations for Virtual Stornext with VirtualBoxLed team in training for troubleshooting techniques for StornextIdentified failed hardware by analyzing logs and dispatched parts as neededCollaborated with Service Engineering and Sustaining teams to find root causeMentored junior team members on installing and troubleshooting Stornext as well as processes/procedures.Updated documentation and wrote technical bulletins and knowledgebase articles.Participated in on-call rotation

San Jose, California, Us

ACCOMPLISHMENTS:===================================================================1. Maintained Apache website for SPS team with product information, scripts,Processes/procedures, team calendar etc; Example can be shown.2. Ran weekly IDEX (Ideas Exchange) meeting for the Stornext software teamTo discuss issues, exchange information etc 3. Wrote Linux bash script to parse daily notification from lattus object storage; brought together various teams to discuss and then implement.so cases are opened on only relevant and real issues.4. Wrote Linux bash health check script for Quantum NAS software.5. Wrote Linux bash script for Quantum DXi deduplication appliance healthcheck for customers; Example can be provided6. Created and gave presentation on running stornext software in a virtual environment using Virtualbox with tape archiving and authentication to active directory; Example can be provided.

Provided Level 3 support to large-scale commercial e-business client on Windows 2003 servers in a multi-domain Active Directory environment.Monitored and maintained health of servers on daily basisAssisted with and resolved performance issues on servers with tools: perfmon, Psexec, vmstat, procmon, procexp.Troubleshoot level 3 issues for MSCS clustering and server SAN/HBAMaintained servers in audit-ready posture at all timesInstalled and configured clustered servers for Windows 2000 and 2003.Led team in solving MSCS Clustering and Veritas Storage Foundation 4.3 issuesProblem Management & Disaster Recovery Focal; Reported on Problem SLAsRoot-cause analysis for problems using the “5-whys” methodSSL Certificate focal for team; installed and maintained all SSL Certs for AMEX.Resolved Group Policy issues such as user rights and long login times; versed in QUEST Group Policy toolDeveloped cross-functional guidelines and documents for clustering and Veritas.Patch VMWARE ESX servers using esxupdate; VMotion ESX servers.Performed training sessions on Problem Management/Healthcheck

Armonk, New York, Ny, Us

Provided Level 3 support to large-scale commercial e-business clientson AIX, Linux and Windows servers (3000 servers)Monitored and maintain health of servers on daily basisMaintain Backup of servers on weekly and monthly basisInstalled operating system patches on a periodic basisMonitored performance of servers on daily basisTroubleshoot level 3 issues for MSCS clustering such as quorum and services.Provided end-to-end support for Disaster Recovery for Unix and Windows servers from planning, backups, and testing complete restore of servers including applications for Bank of America.Hardware and network troubleshooting for login issues. Developed scripts to automate tasks such as saving configuration history.Developed script to document Linux QA settings.Participated in Sarbanes-Oxley audits of servers and maintained servers in audit-ready posture at all times.Installed clustered servers for AIX and Windows by using MSCS and HACMPConfigured and maintained Logical Volume Manager (LVM) devicesCreated user accounts, maintained security and healthcheck serversMonitored and reported brute force attack on Chanel Linux servers by monitoring failed login attemptsLed Linux OS platform in server HealthChecking script development using bash.Developed script for Level-3 SA post-build Quality Assurance for Linux OS platformLinux Team lead; Led security, new customer engagements, scripts, patching, customer escalation issues.Assisted in building and proofing QA checklists for servers.