Ashutosh Patel Email & Phone Number

Dubai, United Arab Emirates

• Completed customer insight reports and input over 150 units of sensitive dataper day.• Received a 5-star customer satisfaction rating through voice, chat, and emailcommunications.• Politely addressed any customer's complaints, escalating to managementwhen necessary.• Anticipated customer needs and provided them with high-quality servicewhile upholding company standards and values to ensure customersatisfaction.• Actively stay informed about the latest sales offering.• Focused on customer satisfaction and customer retention.• Handled mall stand and generated a significantly high volume of leads.• Worked on over two projects within an hour of training

Mumbai Metropolitan Region

• Drove service delivery and improved Enterprise User experience andProduction Efficiently and Resolved 30+ Issues Tackling Children and LaymenParents daily with 95% success.• Established process improvement strategies that drove positive changes andresulted in +90%increase in productivity.• Mentoring and services training for 5 new employees and monitoring.• Assisting Teachers and Parents with their class cancelations and providing animmediate solution.

Mumbai Metropolitan Region

• Applied excellent problem-solving, process development, and strategicImplementation skills to lead and support all areas of operations.• Increased company profits through performance optimization strategies andefficiency improvements.• Built and strengthened relationships across functional leadership areasto keep revenue development and operational plans interconnected andeffective.• Strategically coordinated operations according to objectives and capabilities,effectively allocating resources to meet demands.• Evaluated suppliers to assess quality, timeliness, and compliance withdeliveries, maintain tight cost controls and maximize business operationalefficiency.• Defined strategic goals and worked with teams, departments, technology, andprocesses to align systems to targets.