Brian B. Email & Phone Number

Atlanta, Georgia, United States

• Provides exceptional disc jockey and hosting services to national corporations, radio stations, promotional companies, recording artists and special events across the country
• Proficient in multi-track recording & post production engineering
• Assists with media placement & advertising campaigns for music recording artists
• Manages various social media channels to ensure brand consistency
• Maintains over 100,000 email marketing database (Avg. 5-15 mthly campaigns w/multiple segmentation sets)
• Oversee the development of press releases and press materials

Atlanta, Georgia, United States

• Led warehouse operations, ensuring compliance with quality management systems and organizational standards.
• Developed and implemented policies and procedures to enhance efficiency and expand capabilities.
• Managed staff recruitment, training, and performance evaluations, collaborating with HR as needed.
• Focused on optimizing safety, quality, and productivity to meet company and customer requirements.
• Forecasted workload and resource planning to consistently exceed production, quality, and customer satisfaction targets.

Forest Park, Georgia, United States

• Evaluated and repaired electronic security parts and mechanical components for functionality.
• Disassembled and reassembled circuit boards, electronic devices, and product housing units.
• Conducted product inspections for physical damage and contamination, ensuring quality standards.
• Performed automated and semi-automated testing of electronic assemblies.
• Skilled in PCB assembly, soldering, and ESD (Electrostatic Discharge) protocols, with knowledge of IPC quality standards.

Raleigh-Durham, North Carolina Area

• Delivered exceptional customer service for the world's largest consumer electronics company in a fast-paced call center environment.
• Provided technical support and troubleshooting for Apple iOS products and mobile devices.
• Ensured adherence to company policies while resolving customer issues and documenting in iLog database.
• Led and supported call center team, ensuring compliance with quality standards and performance metrics

Research Triangle Park, NC

• Assisted patients and healthcare providers with information on Biogen Idec products and services.
• Provided educational support on therapies for Multiple Sclerosis and Crohn's disease.
• Managed daily inbound calls in a call center, ensuring compliance with HIPAA regulations and medical office procedures.
• Identified client needs, resolved issues, and delivered exceptional customer service.

Research Triangle Park, NC

• Managed over 1,000 multi-million dollar global stock trading accounts, building strong relationships with key stakeholders.
• In-depth knowledge of financial products including equities, fixed income, FX, OTC, and Asset Servicing.
• Supervised and prioritized workloads to meet deadlines, ensuring top-tier customer service and compliance with targets.
• Facilitated accounts payable/receivable, cash flow management and reconciliations.
• Investigated and resolved internal and external account discrepancies and trade document confirmations using Trade Settlements software (Bloomberg, DTC).

Camp Lejuene, NC

• Produced essential personnel data reports, battalion correspondence, and training materials.
• Entered compensation pay data for all battalion personnel into the MCTFS database.
• Maintained and safeguarded over 30,000 military personnel service record books.
• Conducted audits to ensure data integrity and addressed HR issues effectively.
• Supervised and trained junior Marines in daily work assignments and exercises.

Bs, Business Administration

Activities and Societies: Kappa Alpha Psi Fraternity, Inc., Black Student Union, Student Leaders Association

Electrical And Electronics Engineering

Education record