Matthew Bailey Email & Phone Number

Denver, CO, US

Daily user of Chat GPT, Gemini, Baird and copilot, as I research and network to my next employment adventure.I'm a dynamic leader at the intersection of technology, business strategy, and team empowerment, with a proven track record of driving transformative change and delivering exceptional results. I thrive on the challenge of uniting technology with.

Fort Collins, CO, US

• Reported to CTO. CLOUD, INFORMATION TECHNOLOGY & SECOPS. Drove innovation in SaaS, IT, and strategic cloud activities
• AI - Cybersecurity, Sponsored and led architectural change to deploy SIEM with AI Anomaly, and threat detection
• AI - Security improvements in IT & SecOps via VDI, RBAC, SIEM, SOAR, XDR, TDIR and IAM – Achieved with cross-team collaboration
• AI - Copilot IT transformation / strategic initiatives and deployed Copilot for both O365 and GitHub. Investigated LLM strategies
• Business Transformation Recognized by CEO for achieving multi-million-dollar cost reductions in AWS & Azure clouds
• Cloud Product Owner – Via strategic leadership implemented Agile, RACI, and roadmaps resulting in a 50% improvement in delivery

Atlanta, Georgia, US

• Cross-functional team leadership; CLOUD DEVOPS/INFRASTRUCTURE SAAS transformed DevOps into a data-driven technical team
• Strategic innovation - Led the transition/migration of the primary Azure instance as a large business advantage in Europe
• DevSecOps - As PO & SME built DevOps strategy for Infrastructure/IAC, CI/CD, Monitoring/alerting, and Security patching
• Architecture – Hands-on strategy with DevSecOps Engineers, architecting designing SaaS Azure/Azure DevOps vs legacy applications
• Program Management – Drove Risk management, Stakeholder management, and built many trust relationships across the company
• HiTrust, SOCII & ISO 27001 certifications - Recognized for successful renewals via hands-on activities and interaction with Auditors

Denver, CO, US

• Reported to CTO. SAAS DEVELOPMENT Joined to jump-start operational and development excellence, service delivery & predictability
• SaaS Solution - Delivered a microservice SaaS cloud native e-mail security solution (GO/RoR/Python/React/CircleCi, AWS & Azure)
• Agile SDLC - Created and delivered Agile practice and roadmap, with 100% commitment/buy-in from Engineers, Product & Operations
• SOCII and FedRAMP B2G compliance - Via personal interaction, successfully defended SOCII and FedRAMP compliance audits 100% success
• Teamwork - Built a culture of excellence and transparency, making the new Denver office a magnet location for 90% of new hires
• Recruiting - Built a hybrid team of 12 DevSecOps engineers and decreased attrition in a fast-paced, security-focused start-up

Philadelphia, PA, US

• Reported to SVP - CLOUD DEVOPS/SRE VIPER team at Comcast. Skunkworks team who delivered an industry-leading open-source solution
• CDN Solution – Delivered CDN (cloud edge) from concept to MVP to commercial hyper-scaled streaming solution for >30M accounts
• 100% uptime - Streaming video delivery of Rio Olympics via CDN - Bare metal and Virtualized (Docker) versions of CDN IP
• Cloud Strategy – Executive meetings with AWS, Azure, and GCP to provide competitive options vs in-house private cloud
• Opensource - Released CDN solution as a Top-Level Apache project. (Value>$500M)
• ML - Analytics > 1 Billion records. Established logging, analytics, and machine learning team using (ELK, Druid, and Spark)

Stockholm, SE

• Reported to CIOs. Responsible for IT OPERATIONS, Infrastructure, IT, SaaS platforms for BPO outsourced call centers
• IT Strategy – Led multi-national IT Data Center Engineers and Technical Account Managers based in the USA, Canada, and UK
• IT Service Delivery – Responsible for multiple data centers (USA and Canada), serving 24x7 call centers in the USA, Canada, and Asia
• Problem-Solving - Troubleshooting diverse incidents from network performance to telephony with innovative diverse solutions, and Information Technology Infrastructure
• Network Enhancement - Hands-on strategic leadership of data center transition/migration, and conversion to MPLS network
• PCI, SOCII, and HIPAA - Continuous Improvement, Implemented PCI-compliant VDI solution and defended annual corporate compliance

Philadelphia, PA, US

• Reported to VP. Joined to drive excellence and lead 24x7 B2B and B2C SIP/VoIP cloud support organization
• Elevated support - Increased first-call resolution by 20%; reduced MTTR by 50%, decreased expenses; via hands-on leadership
• Executive reporting - Built key reporting metrics and procedures. Presented department performance in monthly executive review
• Client interactions – Met with customers, handled escalation communications and resolutions as well as proactive knowledge outreach
• Vendor management - Brokered process between 911 vendor, product, IT Project & Program Management, and technical support

Minneapolis, MN, US

• Won new business opportunities in staffing, software engineering, enterprise architecture, and network solutions/SOW engagements
• Client interactions - Owned Qwest account, provided staffing, Cisco VoIP support, firmware upgrades, and data networking projects
• Showcased streaming video - Demonstrated video conferencing at The Children's Hospital for Santa to visit with critically ill patients

• Reported to Senior Partner. Joined as Project Manager and promoted to Director
• Pre and post-sales solution engineering for Cisco telecom solutions
• Pre-sales solution engineering
• Managed software rollout for Mortgage lender solutions
• Client interactions - Managed Data Center deployment of numerous UCCX call centers and Unified Communications opportunities
• Created proposals and business analysis. Derived functional requirements for custom network/telephony solutions