James B. Email & Phone Number

Renton, Washington, United States

- Lead and manage the help desk team to ensure efficient and effective support for all technical issues.- Develop and implement help desk policies, procedures, and training programs to enhance team performance and customer satisfaction.- Monitor and analyze help desk performance metrics to identify areas for improvement and implement solutions.- Collaborate with other departments to ensure seamless integration of help desk support with overall company operations.- Provide advanced troubleshooting and technical support for complex issues, ensuring timely resolution.- Maintain up-to-date knowledge of industry trends and technologies to continuously improve help desk services.

Renton

DesignForCounselors is a digital branding, design and marketing service for therapists, counselors, coaches and psychotherapists. DFC offers custom logos, website designs (including logo integration), email templates, social media marketing packages and more to help business owners stand out from the crowd.Our mission is simple: we want to make therapy work better so people can live happier lives. We believe in the power of therapy but we also understand that it's not always easy to find a therapist who fits your needs - which is why we exist! We're committed to helping you establish your personal brand by designing an identity that communicates what you offer with clarity and style.

Greater Seattle Area

Combine and serve a wide variety of beverages by mixing ingredients Responsible for setting up bar service for customer venues sizing ranging from 100 - 4500 peopleSupervised 2 - 6 employees while at client venuesResponsible for good operations of the bar receipts inventory orders and cash drops

Seattle, Washington

Provide administrative support for tasks such as scheduling appointments, data entry, document verification, communication to providers, claimants and clients.Screens incoming review requests for completeness of materials required to conduct the review of the caseIdentifies appropriate providers for case review or examination assignments including: determining their availability for a review or examination assignment and obtaining information for delivery of the case to the provider if applicableContacts clients to resolve questions, obtains information and records and/or materials needed for a case review, and resolves issues about active casesContacts providers for resolution of any concerns and follows-up on requests as needed

Bellevue, Washington

Maintain product on store racks, shelves, displays, and in coolers by identifying replenishment needs:Transport product between backroom and display floor with manual equipmentReplenish, face, and rotate productBuild, change, and take down product displaysMaintain product signageClean product spaceSecure damaged or defective productManage backroom by organizing and consolidating backstock:Identify, monitor, and report backstock inventory levelsRe-pack product and organize backroom materials (pallets, product shells etc.)Operate manual and powered handling equipment (i.e., pallet jack, hand-truck etc.)Maintain areas of responsibility in designated accounts by communicating status and concerns to store and company personnel:Identify and report unsafe working conditionsAttend and complete company training and certificationsFollow company and store policies regarding backroom, display floor, replenishment, equipment, and safetyFollow applicable local, state, and federal lawsProvide customer service to consumers and store personnel by identifying and resolving concerns:Answer questionsLocate productRespond to requests for assistance

Tukwila, Wa

Set and achieve sales goalsProvide honest and confident feedback to customers about style and fitSeek fashion and product knowledge to build your expertiseBuild lasting relationships with customersGrow sales by opening new Nordstrom Rewards program accountsWorked with the team to keep the department looking it’s best and up to standard. Typically stocking, re-merchandising, display, price markdowns, merchandise transfers and light cleaningGive the best service to our customers on their terms which may require all employees to be flexible and occasionally performing work/duties in a department other than the I you were hired into

Tukwila, Wa

Responsibilities: • Educate sales people on all selling tools and processes and walk the floor daily to ensure adoption by all employees • Demonstrate expertise in all technologies used in the store environment, including proficiency in device management and troubleshooting processes • Motivate and inspire others to adopt initiatives such as Rewards, MPOS, e-Receipt, Personal Book, and Customer Privacy • Build positive team relationships throughout the store to help inspire trust and team work and influence behaviors to achieve desired results • Diffuse customer situations and provide resolution in a timely and effective manner • Ensure the security and privacy of customer information through education, compliance and resolution of issues • Demonstrated openness to change, including the ability to learn new technologies quickly and the flexibility to adapt to new working environment

Greater Seattle Area

Mixed and serve cocktails to patrons.Taking cash, starting and ending inventory count.

Combine and serve a wide variety of beverages by mixing ingredientsResponsible for setting up bar service for customer venues sizing ranging from 50 – 150 customers.

Responsible for creating schedules for five employees daily inventory and cash dropsMotivated team by setting goals and incentives to increase efficiently and salesResponsible for hiring training and developing new employee sales and order entry trainingWon a sales contest by improving personal sales by 40% in one month

Combine and serve a wide variety of beverages by mixing ingredients Responsible for setting up bar service for customer venues sizing ranging from 100 - 4500 peopleSupervised 2 - 6 employees while at client venuesResponsible for good operations of the bar receipts inventory orders and cash drops

Sandusky, Oh

Combine and serve a wide variety of beverages by mixing ingredientsResponsible for setting up bar service for customer venues sizing ranging from 100 – 4500 peopleSupervised 2 – 6 employees while at client venuesResponsible for good operations of the bar receipts inventory orders and cash drops

Supervised a small team to securely reformat, re-image, and get over 5000 laptops and desktops ready for deployment to Boeing company.

Associate'S Degree, Computer Science, 3.8

Activities and Societies: Phi theta kapaI was given a computer at the age of 12, Sense then i have been breaking and building computers.

Associate Of Applied Science, Hospitality And Tourism; Restaurant And Bar Management; Hospitality And Tourism

Activities and Societies: NoneCourse work includes Marketing

Hospitality And Tourism, Bar Management

Activities and Societies: NoneHospitality and Tourism Management

Associate Of Arts (A.A.), Tourism And Hosptality

Activities and Societies: Bartender flairAt bartending college I learned bar operations as well as cocktails. while there I was ranked.