Sales Supervisor | Business Specialist
Rio De Janeiro
- Implementation and development of the commercial channel (strategic planning, territorial analysis for prospecting and feasibility study);- B2B and B2C negotiations;- Implementation and development of the commercial channel (strategic planning, territorial analysis for prospecting and feasibility study);- B2B and B2C negotiations;- Management of commercial team (development, coaching, feedback, etc.);- Periodic training of teams (approach, argumentation, launch of products, etc.).- Monitoring of sales indicators (volume, revenue, productivity, etc.);- Follow-up of the Quality indicators (filling of proposals, sales argument, cancellations, complaints 0800, etc.);- Monitoring of operation indicators (approach, target public, conversion, refusals, personnel allocated, turnover, absenteeism, etc.);- E2E management of sales campaigns (feasibility, creation, development, deployment, monitoring of results and payment).- Follow up of partnership with home centers, offering support and encouraging sell out in the indirect channels;Main achievements: Implementation of the direct sales channel of Gas Ntural Fenosa Serviços, creation of the current model of prospecting based on strategies of inbound and outbound, being the manager of the team leader in sales efficiency.